Dinh Lan Vu
Melbourne,VIC
Summary
Dynamic and results-driven Salesperson with a proven track record at Harvey Norman, excelling in customer service and relationship building. Skilled in point-of-sale systems and inventory management, I consistently enhanced customer satisfaction and loyalty, contributing to increased repeat business and achieving sales goals through exceptional product knowledge and teamwork.
Overview
10
10
years of professional experience
Work History
Salesperson
BC Trading
Springvale, Vic
12.2019 - 02.2022
- Assisted customers with product selection and provided exceptional service.
- Maintained knowledge of current sales promotions and product features.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Resolved customer inquiries and issues to ensure satisfaction and loyalty.
- Conducted inventory checks and organized stock on sales floor.
- Developed strong relationships with regular customers to enhance repeat business.
Salesperson
Harvey Norman
Sunshine, Vic
01.2017 - 11.2018
- Assisted customers with product selection and provided exceptional service.
- Maintained knowledge of current sales promotions and product features.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer experience.
- Resolved customer inquiries and issues to ensure satisfaction and loyalty.
- Conducted inventory checks and organized stock on sales floor.
- Developed strong relationships with regular customers to enhance repeat business.
Manager
Crust Pizza
Brighton, VIC
04.2012 - 08.2015
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff schedules to optimize labor resources and maintain workflow efficiency.
- Trained new team members on company policies and best practices for food safety.
- Conducted inventory checks to maintain adequate stock levels of ingredients and supplies.
- Monitored kitchen operations to ensure compliance with health regulations and safety standards.
Education
Bachelor of Business Administration - Business
Latrobe University
Bundoora, VIC01-2016
High School Diploma -
Braybrook College
Sunshine, VIC12-2012
Skills
- Customer service
- Sales techniques
- Point-of-sale systems
- Inventory management
- Product knowledge
- Relationship building
Timeline
Salesperson
BC Trading
12.2019 - 02.2022
Salesperson
Harvey Norman
01.2017 - 11.2018
Manager
Crust Pizza
04.2012 - 08.2015
Bachelor of Business Administration - Business
Latrobe University
High School Diploma -
Braybrook College