Summary
Overview
Work History
Education
Skills
Timeline
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Dinh Trung Duong

CHESTER HILL,New South Wales

Summary

Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Delivery Courier

Startrack & Australia Post
Villawood
03.2021 - Current
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Communicated effectively with dispatch regarding delivery progress and route detours.

Forklift Operator

Newly weds food
Wetherill Park, Nsw
03.2018 - 07.2020
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Ensured safety procedures were followed when operating forklifts.
  • Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Transported material to correct locations and documented inventory changes.
  • Communicated with supervisor and other warehouse staff to coordinate work.

Delivery Courier

Toll
Estern Creek
10.2019 - 12.2019
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Created daily delivery routes to maximize efficiency while minimizing travel time.

Process Worker

Primo Small Good
02.2015 - 02.2017
  • Worked closely with supervisors to resolve any outstanding issues.
  • Sorted and packaged products to prepare for processing or shipment.
  • Trained new employees on safety protocols, job duties.
  • Completed paperwork related to daily tasks such as job order forms, safety logs.
  • Moved items between machines, conveyors and transport equipment to meet production needs.

Education

High School Diploma -

Hong Duc High School
Vietnam
05-2005

Skills

  • Vehicle Maintenance
  • Deadline Adherence
  • Punctuality
  • Route Planning
  • GPS Navigation
  • Delivery and Pickup
  • Logistics and Transportation
  • Package Delivery and Pick-Up
  • Working Independently
  • Valid Driver's License
  • Loading and Unloading

Timeline

Delivery Courier

Startrack & Australia Post
03.2021 - Current

Delivery Courier

Toll
10.2019 - 12.2019

Forklift Operator

Newly weds food
03.2018 - 07.2020

Process Worker

Primo Small Good
02.2015 - 02.2017

High School Diploma -

Hong Duc High School

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Dinh Trung Duong