DINH VIET VU
Alice Springs
Summary
Hospitality professional bringing wealth of experience in overseeing night operations and ensuring exceptional guest services. Known for collaborative approach and reliable adaptability contributing to seamless night shifts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night manager
DoubleTree by Hilton Alice Springs
04.2024 - Current
- Oversee Night Operations:
Manage and coordinate with night porter and night guard to ensure smooth operations during the night shift. - Ensure Safety and Security:
Monitor the premises, respond to emergencies, and enforce safety protocols to protect guests, staff, and property.
Night auditor
DoubleTree by Hilton Alice Springs
10.2023 - 03.2024
- Reconcile Daily Financial Transactions:
Review and balance all financial records from the day (room charges, payments, etc.).
Generate reports for management and accounting. - Perform Front Desk Duties:
Provide customer service during overnight hours.
Rental Service Officer - Part Time
Thrifty Car Rental Alice Springs
12.2023 - 02.2024
- Process Rentals and Returns:
Prepare rental agreements, check driver’s licenses, and handle payments.
Inspect returned vehicles for damage and mileage, and close out contracts.
Receptionist
Mercue Alice Springs resort
08.2022 - 11.2023
- Front Desk & Guest Services:
Greet visitors, answer phone calls, and assist clients or guests with inquiries and appointments.
Mail sorter part time
Alice Springs post office
11.2022 - 05.2023
- Sort Incoming and Outgoing Mail:
Separate mail by type (letters, parcels, express, etc.) and destination (zip code, department, route).
Coach assistant
Than Quang Ninh football club
12.2020 - 06.2022
- Facilitate Communication Between Coach and Players:
Translate instructions, feedback, and strategies from the coach to players (and vice versa) during practices, games, and team meetings. Support training sessions with clear interpretation.
Education
Bachelor Degree - English Studies
Hanoi University, Vietnam
Skills
- Computing
- Expert in Microsoft Office (Word, Excel, Power Point, Outlook)
- Proficient with OnQ and Opera hotel management system
- Time management
- Team work spirit
- Making presentations
- Willingness to work hard under high pressure
- Great customer service skill
- React quickly and calmly to emergency situations
Work Right
Working holiday visa 462, until 05th June 2025
Personal Information
- Date of Birth: 03/18/96
- Gender: Male
Certification
- RSA certificate
- Fire Warden and Fire Extinguisher Training Certificate
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Chinese
Elementary
Timeline
Night manager
DoubleTree by Hilton Alice Springs
04.2024 - Current
Rental Service Officer - Part Time
Thrifty Car Rental Alice Springs
12.2023 - 02.2024
Night auditor
DoubleTree by Hilton Alice Springs
10.2023 - 03.2024
Mail sorter part time
Alice Springs post office
11.2022 - 05.2023
Receptionist
Mercue Alice Springs resort
08.2022 - 11.2023
Coach assistant
Than Quang Ninh football club
12.2020 - 06.2022
Bachelor Degree - English Studies
Hanoi University, Vietnam
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