Dinithi Perera
Hampton Park,VIC
Summary
Dynamic Medical Receptionist with proven expertise at Cranbourne Stawell Clinic, excelling in patient relations and medical billing. Adept at optimizing workflows and enhancing customer service, I effectively managed appointment scheduling and insurance claims, ensuring a seamless experience for patients. Strong communicator with a commitment to maintaining HIPAA compliance and delivering high-quality administrative support.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Cranbourne Stawell Clinic
Cranbourne, Vic
10.2024 - Current
- Managed front desk operations, ensuring warm patient greetings and streamlined workflows.
- Scheduled appointments using electronic health record systems to enhance operational efficiency.
- Collected and verified patient information accurately for medical records.
- Answered phone calls promptly, addressing inquiries from patients and medical offices with professionalism.
- Processed insurance claims and verified coverage details diligently to support billing accuracy.
- Maintained a clean and organized reception area to elevate client experience consistently.
- Coordinated communication between patients and healthcare providers to facilitate smooth operations.
- Protected patient privacy by adhering strictly to HIPAA guidelines.
Finance Specialist - Financial Treasure Management
AIA Insurance
Colombo, Sri Lanka
08.2023 - 02.2024
- Analyzed financial data to support policy underwriting decisions and senior management forecasting.
- Coordinated compliance efforts with teams to meet regulatory requirements.
- Executed month-end closing activities, including journal entries, reconciliations, and accruals.
- Developed financial models for capital investments and special projects.
- Generated variance analysis reports and budget adjustment requests to monitor spending.
- Identified financial performance trends to provide actionable recommendations for improvement.
- Trained junior staff on finance procedures and policies to enhance productivity.
- Collaborated with cross-functional teams to streamline financial processes, increasing operational efficiency.
Finance Intern
Brandix Apparel Limited
Colombo, Sri Lanka
08.2022 - 07.2023
- Assisting the Finance Business Partner Lead for Group Supply Chain Function, to achieve the functional business partnering objectives.
- Monitoring and preparation of Management reports, for KPI achievement.
- Support the functional budgeting exercise, including preparation of budget templates and facilitation of budget meetings.
- Work with the internal stake holders and Accenture Finance team for achievement of the functional deliverables.
- Support the Manager for implementing and governing identified value-addition projects.
- Provide support for special business initiatives for the function, as necessary (for example, management presentations / reviews, stakeholder visits, financial awareness training, governance initiatives.
Education
MBA - Education
Victoria University
Melbourne, VIC09-2027
BBA(Hons) - Business Management, Finance
University of Colombo
Sri Lanka01.2023
GCE Advanced Level Examination - Commerce and IT
Musaeus College
Colombo, 7, Sri Lanka06.2017
GCE Ordinary Level Examination -
Musaeus College
Colombo, 7, Sri Lanka06.2014
Certificate of Cambridge ESOL Examination - Movers level
British Council
ColomboCertificate of Cambridge ESOL Examination - Flyers level
British Council
ColomboCertificate of Cambridge ESOL entry level certificate in ESOL International - KET level
British Council
ColomboMerit Certificate of Cambridge ESOL Examination - PET level
British Council
ColomboIELTS -
British Council
Sri LankaSkills
- Computer literacy
- Adaptability
- Communication skills
- Writing proficiency
- Creativity
- Decision making
- Leadership
- Teamwork
- Management expertise
- Presentation skills
- Medical billing and coding
- Patient scheduling
- Customer service
- Data entry
- Office administration
- Claims processing
- Effective communication
- Time management
- Problem solving
- Team collaboration
- Appointment setting
- Petty cash management
- Patient reception management
- Patient relations
- Software proficiency
- Medical office procedures
- Mail management
- Electronic medical records management
- Payment collection strategies
- Records management practices
- Referral verification processes
- Workflow optimization techniques
- Front desk operations management
- Telephone etiquette skills
- CPR certification
- Multitasking abilities
- Cash handling expertise
- Task prioritization skills
References
- Medhani Tennakoon, practice manager at Cranbourne Stawell Clinic, 12 Stawell Street, Cranbourne, Victoria, 3977, 0359 964 799, medhani@stawellc.com.auom.au
- NILUKA Von Hagt, TDT Training Australia as Training and Administration Officer, Hallam, Victoria, 0425701600, niluka@tdt.edu.AU
Languages
- English
- Sinhala
Personal Information
- Date of Birth: 03/12/98
- Nationality: Sri Lankan
Timeline
Medical Receptionist
Cranbourne Stawell Clinic
10.2024 - Current
Finance Specialist - Financial Treasure Management
AIA Insurance
08.2023 - 02.2024
Finance Intern
Brandix Apparel Limited
08.2022 - 07.2023
MBA - Education
Victoria University
BBA(Hons) - Business Management, Finance
University of Colombo
GCE Advanced Level Examination - Commerce and IT
Musaeus College
GCE Ordinary Level Examination -
Musaeus College
Certificate of Cambridge ESOL Examination - Movers level
British Council
Certificate of Cambridge ESOL Examination - Flyers level
British Council
Certificate of Cambridge ESOL entry level certificate in ESOL International - KET level
British Council
Merit Certificate of Cambridge ESOL Examination - PET level
British Council
IELTS -
British Council
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