Dinorah Kaster
Stanmore,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I´m a fast learner and I can perform tasks without under pressure and without supervision.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
Save The Children
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Ensure all sales are accurately processed though the cash register and EFTPOS
- Helped customers complete purchases, locate items, and join reward programs.
- Opened and closed store.
- Logged reports, expenses, receipts, and sales in company database.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed cash register after end of shift to balance and record accurate transactions.
- Managed efficient cash register operations.
Administration Assistant
Planting Seeds
06.2023 - Current
- Updated spreadsheets and databases to track, analyze, and report.
- Created and maintained databases to track and record customer data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
Customer Services Assistant
Constant Security
05.2018 - 04.2023
- Provide care, assistance and transport for elderly and disabled patrons during peak event attendance. The role required multi-tasking, great communication and organisation.
- Demonstrated a strong positive attitude and the ability to handle stress in a fast-paced working environment, improved mood, and wellbeing of patrons in my care.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
Education
Advanced Diploma of Project Management
Greenwich College
North Sydney 01.2021
Business Civil Engineering
The Federal University of Rio Grande
Brazil 01.2017
Skills
- Customer Service Excellence
- Cash Register Operation
- Bilingual ( Portugueses)
- High-Volume Environments
- Organizational Skills
- Data Management
- Collaborative Team Player
- Greeting visitors
Additional Information
• Drive license – Australian full license
• Full working rights
Timeline
Retail Sales Assistant
Save The Children
06.2023 - Current
Administration Assistant
Planting Seeds
06.2023 - Current
Customer Services Assistant
Constant Security
05.2018 - 04.2023
Advanced Diploma of Project Management
Greenwich College
Business Civil Engineering
The Federal University of Rio Grande
Similar Profiles
ASIF KHAN SHAKIRASIF KHAN SHAKIR
Senior Data Analyst at Save The ChildrenSenior Data Analyst at Save The Children
Isaiah MunozIsaiah Munoz
Volunteer at Save The ChildrenVolunteer at Save The Children
Meya NuttMeya Nutt
Family Service Coordinator at Save the ChildrenFamily Service Coordinator at Save the Children
Kimberly KightKimberly Kight
Early Head Start Teacher at Save the ChildrenEarly Head Start Teacher at Save the Children
Chelsea De AbreuChelsea De Abreu
NA at Wolf Group TelstraNA at Wolf Group Telstra