DINOSHI WIJERATHNE

Plan and organize meetings with key accounts and new clients to ensure the extended relationship with key accounts and arrival of new accounts to the client base to expand the revenue. Responsible for handling exclusive clients. Cooperating with procurement department to run with an optimum stock level to ensure monthly sales achievements while keeping the profit at peak while minimizing warehouse charges and opportunity cost. Handling customer complaints with empathy and composure while keeping a fair relationship with them over the phone, emails and sometimes visit as per the requirement. Prepare a range of documents and enter necessary data into the database. Responsible for performing necessary evaluations and analysis using the access to the cloud-based system (Bileeta - cloud enterprising).

Effectively managed clients both local and foreign to gain more sales by creating marketing plan for branding and Product Marketing, Social Media Handling and Creating Proposals and Agreements for Clients. Also making the sales plan for archive targets for deadline. Prepared a range of documents and entered relevant information into the database. Communicated with clients and managed them over the phone and emails to make sure the smooth operation of the company. Responsible for performing necessary evaluations and analysis using the access to the cloud-based system (Microsoft Dynamics 365).