Implemented behaviour management techniques to maintain a positive and focused learning environment.
Supported students with diverse additional needs (academic, behavioural, and social-emotional) through targeted 1:1 and small group interventions.
Collaborated with classroom teachers, specialists, and parents to monitor progress and adjust support strategies.
Implemented behaviour management and restorative practice techniques to promote positive engagement.
Assisted students with assistive technologies and alternative communication tools to increase independence.
Cafe Barista
This Cafe Gungahlin
11.2020 - 08.2022
Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
Crew Member
McDonald's
06.2018 - 08.2020
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Delivery Suite Coordinator/Community Team Lead at CCS and Milton Keynes Hospital/NHS ProfessionalsDelivery Suite Coordinator/Community Team Lead at CCS and Milton Keynes Hospital/NHS Professionals