Dion Arlotta
Melbourne,VIC
Summary
Results-driven entertainment manager specializing in event coordination, marketing strategy, and talent acquisition. Demonstrated success in delivering exceptional entertainment experiences through strong project management and negotiation skills. Focused on enhancing customer satisfaction and team performance by leveraging creative vision and strategic planning. Accomplished production specialist with expertise in video production, known for technical proficiency and attention to detail.
Overview
2018
2018
years of professional experience
7
7
Certifications
Work History
Artistic Director
Phoenix Enterprises Production House
01.2007 - 01.2018
- Led creative vision for theatrical productions at Phoenix Enterprises Production House.
- Collaborated with writers and designers to develop innovative performance concepts.
- Directed rehearsals, providing guidance and feedback to actors and crew members.
- Facilitated opportunities for elite artisan professionals, enhancing collaborative projects and diverse role engagement.
- Established and managed production house, resulting in internationally reputable brand recognition.
Events / Entertainment Manager & Asia Regional Show Choreographer
CLUB MED ASIA
01.2014 - 01.2016
- Managed events for corporate groups, community, seminars, and functions, ensuring seamless execution and satisfaction.
- Produced immersive resort entertainment program enhancing guest experience and engagement.
- Director and creative consultant for daily multi showcase productions.
- Recognized for building a strong, diverse, and professional team that excelled in the region.
- Professional consults at the annual regional seminar for the direction of company entertainment standards for the Club Med Asia Customer Service Awards.
Administrative Assistant
Atlasworx Studio Audio & Video Productions
01.2002 - 01.2015
- Coordinated production meeting and design consultation schedules to optimize time management at creative studio.
- Managed communication between engineering teams and clients to ensure project clarity.
- Processed client requests and inquiries to enhance design collaboration.
- Maintained organized files and records to facilitate team access.
Store Manager & Snr Optician
OPSM LUXOTTICA
01.2009 - 01.2012
- Managing the daily operations of several OPSM, Budget Eyewear and Laubman & Pank stores.
- Managing the highest ranked store in the state.
- Senior dispenser and relief manager for many of the top 55 OPSM stores, professional consultant for national visual merchandising in-store.
- Developed and created the Optical Boutique experience, achieving performance results competitive with flagship stores.
- Executed local marketing initiatives that increased brand visibility and customer engagement.
- Achieved 15% cost reduction while maintaining average 40% growth across all KPI targets.
- 60% year-to-year growth result.
- Oversaw daily cash management processes totaling 13k.
- Reduced P&L food cost by 15% - 20%.
Front of House Manager - Fine dining service
PIER 26 SUMMER HILL
2006 - 2009
- Oversaw front of house dining service, stock control, and venue management to ensure seamless operations.
- Managed daily operations and staff schedules for efficient service delivery.
- Monitored guest experiences, addressing concerns to elevate satisfaction levels.
- Developed training programs for front and back of house staff, enhancing overall service quality.
Restaurant Manager & Area Training Manager
HUNGRY JACKS
- Directed training programs for front and back of house teams, enhancing service quality.
- Oversaw dining service operations, stock control, venue management, and staff administration.
- Managed food costs while developing comprehensive staff training initiatives.
- Enforced health and safety compliance through rigorous protocol implementation.
- Coordinated inventory to sustain stock levels and minimize waste.
- Scheduled employees to ensure optimal staffing during peak periods.
- Cultivated positive relationships with guests and staff through effective communication.
- Supervised adherence to food handling and sanitation regulations.
Education
Masters in Creative Industries - Creative Industries
JMC Academy Melbourne
Melbourne, VIC06-2027
Cert IV in Patisserie -
William Angliss Institute
Melbourne, VIC03-2026
Diploma of Business / Diploma of Management -
Careers Australia
01-2014
Optical Dispensing Certificate IV -
Luxottica / RMIT University
01-2010
Skills
- Project management
- Event coordination
- Performance analysis
- Customer support
- Team leadership
- Staff development
- Decision-making skills
- Task prioritization
- Time management
- Adaptability and flexibility
- Problem-solving aptitude
- Multitasking abilities
- Organizational skills
- Effective communication
- Team collaboration
- Conflict resolution
- Relationship building
- Creative direction
- Event management
- Training development
- Creative design
Accomplishments
Internationally Recognised Instructor Coaching Accreditations in over 13 genres of Dance, All Star Cheerleading , Circus Performance, Theatre and Performance Art and over 20 years of Artistic Professional Experience as a Artistic Director, Artist, Producer, Int Choreographer, Educator & Consultant.
References
Available upon request.
Certification
Masters of Creative Industries - JMC ACADEMY MELBOURNE
Affiliations
Oceanic Ambassador for ‘Cheer for Life’ Program in Australia. A representative with the Pride Cheerleading Association. Former founder of Ignite Spirit Asia Pacific, a nonprofit initiative for the LGBTQI+ communities.
Timeline
Events / Entertainment Manager & Asia Regional Show Choreographer
CLUB MED ASIA
01.2014 - 01.2016
Store Manager & Snr Optician
OPSM LUXOTTICA
01.2009 - 01.2012
Artistic Director
Phoenix Enterprises Production House
01.2007 - 01.2018
Administrative Assistant
Atlasworx Studio Audio & Video Productions
01.2002 - 01.2015
Restaurant Manager & Area Training Manager
HUNGRY JACKS
Front of House Manager - Fine dining service
PIER 26 SUMMER HILL
2006 - 2009
Masters in Creative Industries - Creative Industries
JMC Academy Melbourne
Cert IV in Patisserie -
William Angliss Institute
Diploma of Business / Diploma of Management -
Careers Australia
Optical Dispensing Certificate IV -
Luxottica / RMIT University