Summary
Overview
Work History
Education
Skills
Training Licenses Certificates
Key Skills Attributes
Executive Overview
Timeline
Generic

Dion Bruyns

Perth,WA

Summary

Results-oriented Senior Account Executive and Leader with experience strengthening customer relationships and promoting cloud-based offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.

Overview

30
30
years of professional experience

Work History

Senior Account Executive

SAP
04.2022 - Current
  • Drive strategy to achieve overall revenue goal by building and executing opportunities and delivering renewal of existing cloud customers or migrate on premises customers to cloud
  • Develop territory plan containing value proposition for all targeted cloud line of business solutions to customers and prospects in WA
  • Work with the virtual account team to develop and execute programs to drive pipeline & revenue growth
  • Educate target accounts on solution set, conduct, and engage in strategic account planning
  • Lead efforts to establish, develop, and expand market share and revenue attainment within named accounts
  • Uncover, qualify, and lead sales cycles
  • Attain various sales objectives related to maintaining named customers and securing new business opportunities within territory.
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Mentored junior account executives, fostering positive work environment and encouraging professional growth.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.

Vice President, Western Australia and South Australia

NTT Ltd Australia
02.2020 - 04.2022
  • Programmatic approach to executing on local strategy and client segmentation, to build targeted segment of market in Western and South Australia
  • Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Develop strategy and operational plan on aligning with our key partners to align to market demand and execute on activities to drive direct client engagement.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.

State Practice Lead

Dimension Data Australia (rebranded to NTT Ltd)
08.2016 - 02.2020
  • Consistently exceeded revenue targets by effectively managing resources and optimizing service offerings.
  • Developed strong relationships with clients by providing personalized attention, understanding their needs, and offering tailored solutions.
  • Expanded the client base by actively participating in networking events and building strategic partnerships within the industry.
  • Ensure the successful resourcing, skills alignment, and capacity to deliver on key projects within the market
  • Work closely with a variety of internal stakeholders, across business units or geographical locations to assist with the development, enablement and execution of the practice and our go to market strategy
  • Led a team of professionals to achieve practice goals, fostering collaboration and continuous professional development.
  • Fostered a culture of innovation within the team by encouraging brainstorming sessions, experimentation with new techniques or tools, and sharing successes and learnings openly.

General Manager Collaboration Business Unit

Dimension Data
11.2013 - 08.2016
  • Develop and execute on a strategy to attain market share in Southeast Africa
  • Align the operating plan to our key vendors, internal stakeholders, and the broader team to drive an optimistic approach to deliver on our customers collaboration needs and requirements
  • Work with internal stakeholders to develop and deliver on implementation and support services in what is construed as a complex ecosystem of technology and providers
  • Leverage my foundational technical expertise, not only in sales activities, bit in an advisory capacity to develop our go to market messaging and alignment with global technology vendors
  • Direct key opportunity or customer engagement to ensure alignment of the solutions on offer to the outcomes of the business
  • Collaboratively identify, define, manage the delivery and the support of collaboration solutions and services to our customers on financial services, oil and gas, mining and professional services.

Collaboration Solution Manager

Dimension Data
09.2011 - 10.2013
  • Work collaboratively across client executive (sales) teams to position our value proposition and capabilities across collaboration technologies such as Microsoft Skype for Business, Cisco Unified Communications Manager, and an entire ecosystem of hardware vendors
  • Gain mindshare by participating and contributing to territory and account planning by identifying white spaces and agreeing on a sales motion to establish ourselves as a trusted advisor when it came to our customers’ collaboration needs
  • Collaborate and communicate with the delivery teams and project office to ensure proper planning and delivery expectations are managed effectively
  • Provide an oversight and end to end ownership of the project from ideation through to completion to ensure the desired result is achieved
  • Direct engagement with key clients across several large strategic opportunities working collaboratively with the sales organisation, internal executive committee and solution architects to ensure successful deal closure and project delivery
  • Develop intellectual property, services and solutions that differentiate Dimension Data from its competitors
  • Act as a people manager for the collaboration presales team.

Business Development Manager

Dimension Data
10.2010 - 09.2011
  • Deliver on the growth aspirations of our IP Telephony and Unified Communications business across the South African market
  • Work collaboratively with the national Presales and Sales teams to identify potential market segments and proactively position our value proposition
  • Provide a single point of accountability for our tier 1 vendor relationships to align strategic objectives, go-to-market messaging, and target clients
  • Develop and execute on joint opportunity plans to attain vendor specific targets and goals
  • Direct customer engagement across multiple stakeholders in a consultative approach to shape and assist in defining their requirements
  • Engage with the Presales teams to architect and propose a solution to meet the customers requirements
  • Communicate effectively with the project management team to ensure the successful hand over and subsequent delivery of the solution or service
  • Act as a people manager for the presales team
  • Effectively collaborate and communicate in a complex matrix organisation to achieve key performance indicators and quotas.

Operations Manager

Dimension Data
04.2006 - 10.2010
  • Overall accountability for service delivery of the business unit, encompassing implementation services, project management and support services
  • Collaborate and communicate with the sales team to ensure alignment with our strengths and capabilities and instil a culture of delivering on profitable services
  • Instrumental in the development of the support service architecture and operational manuals for a “start-up” business unit, modelled on ITIL best practices
  • Deployed a level 2 helpdesk and staffed it appropriately
  • Instituted and formed a strong culture around a project management framework and operationalised the discipline of adoption through governance and inspection
  • Appropriately grew and staffed the Project Management office
  • Played a crucial role in shaping the strategic direction of the business through a huge turnaround and growth phase
  • Implemented a sustainable operating model and built a strong practice of Project and Implementation services
  • Engaged directly with our customers to inform the definition phase of the development of our support services, which would later be productised as a key component of our value proposition.

Technical Architect/Pre-Sales Consultant

Artec – Microsoft Gold Partner
10.2004 - 10.2006
  • The primary customer facing individual for a set of accounts in the financial services and professional services industries
  • Assist our customers to define their IT strategies, provide input into their budgeting process and deliver on the roadmap of the initiatives identified
  • Assist our customers to design a support model that suites their requirements and manage the support services on an ongoing basis
  • Build relationships at an Executive level to ensure a level trust in an advisory capacity to draw a correlation between their business and technology needs
  • Drive adoption of hosted services and offerings
  • Fulfil the role of project manager and lead consultant across the major projects initiated through the course of the year
  • Provide leadership, mentorship and coaching to the team members through the duration of the project
  • Effectively collaborate with interdependent 3rd party vendors to ensure a frictionless critical path.

Senior Infrastructure Engineer

International Healthcare Distributors
04.2002 - 10.2004

IT Consultant

HSC Systems
11.1999 - 04.2002

Technician / Supervisor

Copitec (Minolta)
12.1995 - 11.1999

Technician

Nashua (Ricoh)
02.1994 - 12.1995

Education

Leadership

University of Stellenbosch Business School
Cape Town, South Africa

Bachelor of Commerce – Information Systems - Information Technology

University of South Africa
South Africa
01.2007

Matric (with distinction) -

Northcliff High School
01.1993

Skills

  • Client Relationship Management
  • Relationship Building
  • Team Collaboration
  • Sales Quota Achievement
  • Business Development
  • Multitasking and Organization
  • Pipeline Management
  • Strategic selling
  • Creative Thinking
  • Consultative Sales
  • Territory Development
  • Cross-Functional Teamwork

Training Licenses Certificates

  • SAP Y1 Sales Success
  • Huthwaite SPIN Sales Training
  • Microsoft Certified Systems Engineer [Microsoft, 2002]
  • HTML Programming [New Horizons, 2002]
  • Computers and Computing [City and Guilds of London, 1995]

Key Skills Attributes

  • Strategic Leadership Experience: Well developed leadership skills, I am highly capable of managing and leading both day-to-day operations and long-term, strategic initiatives. Developing, implementing, and improving functional strategy, with a strong eye to future operating requirements and business goals.
  • Sales Strategy Development and Execution: Demonstrated ability to segment my target market and form a strategic approach to attaining dominant market share. Distil the go-to-market strategy into executable territory plans as input into specific strategic account plans. Align and measure the necessary resources to execute on the strategy to achieve the business’ objectives.
  • Customer Service Management: Proven and exceptional abilities in managing multiple priorities while liaising with all parties to meet expectations. I pride myself on delivering a superior level of customer experience and am always seeking innovative ways to improve on this. I have experience in dealing with clients and customers with diverse needs and expectations and I can confidently work within a complex or matrix organization to optimize the level of service delivered.
  • Program and Project Management Expertise: Proficient in planning and executing a range of projects and change initiatives within defined timeframes and budgets. Ability to work strategically at a Program and Project level, and operationally with Project Managers and Delivery teams. Passionate about people and behavioural change principles with a facilitative and collaborative approach including developing change leadership and capability across the ranks, to embed change and foster sustainable outcomes.
  • Service Management Excellence: Excellent track record of leading high-performing services and support business units, working in complex environments whilst adhering to operational procedures, standards, and policies. Extensive experience in assisting our clients in the sourcing, delivery and quality management of services, applications, data, and infrastructure to ensure a fit for purpose infrastructure and operating model that supports their business.
  • Technical Acumen: Ability to synthesize technical jargon and translate it into relevant business language or communications with a proven ability to research and analyse complex data and develop meaningful insights. A career founded on deep technical knowledge and expertise is held me in good stead with an ability to continuously learn and grasp an understanding of a fluid technological landscape.
  • A Highly Analytical, Problem Solver with Solid Decision-Making Skills: Demonstrated ability to anticipate obstacles and utilise appropriate preventative procedures to keep the business on target and within quality standards and high service goals.

Executive Overview

I am a top performing, outcome-driven, strategic and self-motivated executive with an extensive background in assisting my customers to enable their business through the use and adoption of technology. I possess a natural talent and passion for strategizing and executing innovative solutions to complex challenges and problems. Skilled in understanding and managing critical risks, business process design & improvement with an innate capacity to scrutinise core issues, devise creative and realistic solutions, while stimulating ‘buy-in’ and support from key stakeholders. I am a hands-on team player and collaborator, with flexible and forward-thinking leadership, openly sharing information and providing quality input to decision making and team efforts. I am a passionate believer in the positive contribution of technology and ICT solutions to business productivity. As a professional I enjoy developing close relationships with internal and external stakeholders, and vendors to achieve successful completion of projects on time and within budgets. I am a strong believer in accurate business reporting and developing strategic planning for future initiatives.

Timeline

Senior Account Executive

SAP
04.2022 - Current

Vice President, Western Australia and South Australia

NTT Ltd Australia
02.2020 - 04.2022

State Practice Lead

Dimension Data Australia (rebranded to NTT Ltd)
08.2016 - 02.2020

General Manager Collaboration Business Unit

Dimension Data
11.2013 - 08.2016

Collaboration Solution Manager

Dimension Data
09.2011 - 10.2013

Business Development Manager

Dimension Data
10.2010 - 09.2011

Operations Manager

Dimension Data
04.2006 - 10.2010

Technical Architect/Pre-Sales Consultant

Artec – Microsoft Gold Partner
10.2004 - 10.2006

Senior Infrastructure Engineer

International Healthcare Distributors
04.2002 - 10.2004

IT Consultant

HSC Systems
11.1999 - 04.2002

Technician / Supervisor

Copitec (Minolta)
12.1995 - 11.1999

Technician

Nashua (Ricoh)
02.1994 - 12.1995

Leadership

University of Stellenbosch Business School

Bachelor of Commerce – Information Systems - Information Technology

University of South Africa

Matric (with distinction) -

Northcliff High School

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Dion Bruyns