Dion Clutterbuck
Brisbane,QLD
Summary
Professional Summary
Dynamic and results-oriented public health professional with a strong foundation in biomedical science and specialized expertise in emergency and disaster management. Effectively demonstrating in personal coursework exceptional analytical and problem-solving abilities, underpinned by advanced research skills and a thorough understanding of communicable diseases and health statistics. Experienced in both laboratory and some field settings, with a commitment to fostering teamwork and mentoring new talent. Adept at navigating complex challenges and driving positive outcomes in diverse environments.
Career Goals
The main goals for my professional Career is establishing myself in the public health industry and to progress that career through experience gained working for Health companies. Ready to commit myself to the job and where i see myself working in public health for a very long time, meaning commitment to the company will be paramount in progression to my professional journey
Overview
6
6
years of professional experience
Work History
TSA Group, Telstra NBN and Mobile
TSA Group
02.2024 - Current
- Helped Lead NBN and Mobile assurance
- Fault call management and high use of Troubleshooting programs
- Task management for both customer relations and company goals, reducing First time callback by 40%
- High usage of office based equipment and technologies (Word, Excel, Telstra IT Programs, company laptop, softphone for calls)
- Hybrid role with both in office and Work From Home experience
- Customer relations and inter-business relations with Subject Matter Expert duties helping guide other employees
Brisbane Fish Market
The Fish Factory
03.2023 - 01.2024
- Managed preparation of seafood produce for retail and wholesale customers
- Production crew for wholesale and large customer orders
- Machine use, operation of certified machinery and safe work procedures surrounding use
- Large order and inventory management for efficient warehouse operations
Student Laboratory Assistant
QUT Gardens Point Campus
09.2021 - 10.2022
- Assisted in the development of training materials and presentations for new lab assistants, fostering a consistent understanding of expectations and best practices.
- Maintained cleanliness within the laboratory workspace, ensuring compliance with health regulations and prevention of contamination incidents.
- Developed proficiency in utilizing various software programs for data entry, analysis, reporting purposes, enhancing overall efficiency within the laboratory setting.
- Helping resupply stock for laboratories for undergraduates to PHD students, from preparing AGAR culture slides to basic laboratory supply needs
- Maintenance, updating and processing for laboratory equipment for either fixing or ordering new equipment
- Using software and hardware skills to update and fix any faulty equipment
- lead up-to-date management processes on general laboratory safety practices and enforcing those practices within the workplace
- Helping of undergraduate students within a laboratory, having a pseudo tutor position within undergraduate laboratories.
QUT Peer Learning Helper/ Tutor
QUT Gardens Point Campus
07.2018 - 11.2019
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety. Helping set up classes for practical laboratory lessons (infectious diseases)
- Experience tutoring in physiology laboratory with more broad medical equipment (spirometer, stethoscope, BPM monitor)
- Preparing agar plates and solutions for class use
- Answering 1st year student questions and help managing university study
- Use of lab PPE and proper laboratory rules and procedure adherence
- Close working relationships with post-graduate students and professors.
- High use of office based programs and proper navigation and understanding of various health/science programs
Education
Masters of Public Health - Emergency And Disaster Management
Queensland University of Technology
Brisbane, QLD12.2022
Bachelor of Biomedical Science - Major of Infectious Diseases
Queensland University of Technology
Brisbane, QLD12.2019
Skills
Public Health:
- Knowledge of policy information, development and application, particularly relating to disaster management
- Advanced Computer skills in Microsoft office programs
- Developing Leadership skills
- Adaptability in different working environments
- Working with and adapting to different teams
- Excellent Time management and Organizational Abilities
- Good Interpersonal Skills
- Analytical and Problem-Solving Abilities
- Tutoring and mentoring of new students
Biomedical science:
- Understanding and applying research principles in scientific research
- Hands on clinical experience within laboratory setting
- Research database applications
- Assay analysis
- Eliza experience
- R-studio software
- Adherence to Aseptic Techniques
- Experienced use of Microscope
- Experienced use of Prism and Data Analysis programs
- Accurate Lab bookkeeping techniques
- Versed with Galaxy and other genetic databases
- ECG, EEG and GSR use and interpretation
Other Skills and Certificates
- Air Force Cadets, Corporal
- School Chapel leader and class representative
- First Aid Certificate
- Working With Children's (blue card) check
References
References
Dr Mark Plenderleith, Course Coordinator, Biomedical Science QUT 07 3138 1477, m.plenderleith@qut.edu.au
Damien Harkin, Histology Lecturer, Queensland University of Technology, 07 3138 1477, d.harkin@qut.edu.au
Lachlan Armstrong, Team Leader/ 2IC, The Fish Factory, 0435 925 177, armstrongl20@icloud.com
Jack Hodson, Team leader, TSA Group, 0437 838 150, J.C.Hodson@outlook.com
Timeline
TSA Group, Telstra NBN and Mobile
TSA Group
02.2024 - Current
Brisbane Fish Market
The Fish Factory
03.2023 - 01.2024
Student Laboratory Assistant
QUT Gardens Point Campus
09.2021 - 10.2022
QUT Peer Learning Helper/ Tutor
QUT Gardens Point Campus
07.2018 - 11.2019
Masters of Public Health - Emergency And Disaster Management
Queensland University of Technology
Bachelor of Biomedical Science - Major of Infectious Diseases
Queensland University of Technology
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