Dion Hayne
Golf Professional, Truck Driver
Boyne Island,QLD
Summary
Proven track record of enhancing customer satisfaction and operational efficiency, as demonstrated at TGE through expert route management and timely deliveries. Skilled in GPS navigation and fostering teamwork, I consistently ensure safety and reliability, contributing to improved service standards and positive client relationships.
Overview
30
30
years of professional experience
Work History
Delivery Driver
TGE
09.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Golf Professional
Calliope Country Club
01.2011 - 09.2022
- Enforced club policies and golf etiquette guidelines to maintain a safe, enjoyable environment for all players.
- Organized successful golf tournaments, ensuring smooth operations and positive experiences for participants.
- Managed pro shop inventory efficiently, maintaining optimal stock levels and attractive merchandise displays.
- Boosted sales of golf equipment and apparel by offering expert advice on product selection to customers.
- Fostered strong relationships with members through consistent engagement, addressing concerns promptly and professionally.
- Enhanced player performance by providing tailored golf instruction and coaching techniques.
- Improved course conditions through effective communication with grounds crew and maintenance staff.
- Increased club membership retention through exceptional customer service and personalized lesson plans.
- Collaborated with fellow professionals to create interdisciplinary programs that combined fitness training with swing mechanics improvement.
- Optimized instructional strategies based on individual learning styles, achieving better results for players of all skill levels.
- Stayed informed on industry trends and advancements in golf technology, ensuring the provision of up-to-date instruction methods to clients.
- Coordinated special events such as charity fundraisers, corporate outings, and member-guest tournaments to enrich club offerings.
- Implemented innovative marketing strategies that increased visibility of the club''s services within the local community.
- Developed junior golf programs that fostered skill development, sportsmanship, and a love for the game.
- Result Conducted comprehensive club fittings sessions tailored to each golfer''s unique swing characteristics.
- Assisted in budget management for the golf department by identifying areas of cost savings without compromising service quality or course condition expectations.
- Analyzed player performance data using advanced technology tools to provide precise feedback on areas for improvement during lessons or fittings sessions.
- Assisted in developing marketing materials to promote coaching services.
Assistant Golf Professional
Bill Webbs Golf Shop
01.2002 - 11.2010
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
School Bus Driver
Private Practice
01.2000 - 12.2001
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Assistant Greenskeeper
Miriam Vale Golf Club
01.1997 - 12.2000
- Handled light custodial operations on golf course grounds and buildings.
- Collaborated with head greenskeeper to develop effective maintenance schedules and plans.
- Supported head greenskeeper in achieving long-term goals for course improvements and renovations.
- Improved turf quality by implementing proper mowing, watering, and fertilization techniques.
Truck Driver
Cooks Construction
01.1994 - 12.1996
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Education
High School Diploma -
Toolooa State High School
Gladstone, QLD12.1984
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Route Management
- Map reading and navigation skills
- Roads and highways knowledge
- GPS Operation
- Vehicle Cleaning and Maintenance
Timeline
Delivery Driver
TGE
09.2022 - Current
Golf Professional
Calliope Country Club
01.2011 - 09.2022
Assistant Golf Professional
Bill Webbs Golf Shop
01.2002 - 11.2010
School Bus Driver
Private Practice
01.2000 - 12.2001
Assistant Greenskeeper
Miriam Vale Golf Club
01.1997 - 12.2000
Truck Driver
Cooks Construction
01.1994 - 12.1996
High School Diploma -
Toolooa State High School
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