Dion Vanninayake
Melbourne,VIC
Summary
Hospitality professional with proven track record in upscale bar environments. Led teams to deliver outstanding service and maintain high standards of cleanliness and safety. Known for effective communication and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Bar Manager
Lucas Group
06.2024 - Current
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Enhanced team productivity through effective scheduling and task delegation.
- Implemented drink prep procedures, significantly reducing wasted stock.
Bar Manager
The Woodhouse Bar & Grill
01.2024 - 05.2024
- Developed and maintained effective working relationships with vendors and suppliers
- Developed and implemented operational procedures that reduced bar costs
- Maintained a clean and orderly workspace
- Improved the bar's efficiency by streamlining the ordering and delivery process
- Developed a new cocktail menu that received positive feedback and increased bar sales
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
- Managed inventory and restocking of bar supplies
Bar Manager
Habtoor Hospitality (Level 44 investments)
05.2022 - 11.2023
- Maintained strict compliance with food safety regulations to ensure a safe and sanitary environment
- Managing a Bar team of 10 staff members to ensure quality service and a positive customer experience
- Oversaw inventory management to ensure beverage items were restocked and rotated according to schedule
- Collaborated with vendors to negotiate better prices and secure discounts
- Created a rotating menu of seasonal cocktails that increased Sales
Beverage Manager
kings Group Venture
01.2022 - 04.2022
- Stocked shelves and coolers with food and beverage items, ensuring shelves were always full and well-presented
- Negotiated with suppliers to secure competitive prices for food and beverage products
- Developed and implemented a system for tracking and managing liquor inventory in real time
- Created and implemented a system for tracking customer preferences and complaints, resulting increase in customer satisfaction
- Developed and maintained relationships with key suppliers, resulting in reduction in the cost of ingredients
Bar Manager
TOP GOLF/ EMIRATES GOLF CLUB
11.2020 - 12.2021
- Maintained a clean and organized bar, ensuring compliance with health and safety regulations
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
- Developed a new cocktail menu that received positive feedback
- Managed inventory and restocking of bar supplies, resulting in decrease in waste and spoilage
Mixologist
BB social Dining
04.2019 - 07.2020
- Maintained a clean and organized bar, ensuring compliance with health and safety regulations
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
- Developed a new cocktail menu that received positive feedback
- Improved the bar's efficiency by streamlining the ordering and delivery process
- Managed inventory and restocking of bar supplies
Bar Manager
Grosvenor House
04.2018 - 03.2019
- Developed and maintained effective working relationships with vendors and suppliers
- Developed a system for tracking and managing inventory, reducing spoilage and waste
- Developed and implemented operational procedures that reduced bar costs
- Maintained a clean and orderly workspace, resulting decrease in customer complaints about the bar environment
- Monitored cash flow and reconciled the bar's daily revenues and expenditures, resulting decrease in losses
- Created a unique bar atmosphere through the design of the bar layout and the use of decorations
- Improved the bar's efficiency by streamlining the ordering and delivery process
- Developed a new cocktail menu that received positive feedback and increased bar sales
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
- Managed inventory and restocking of bar supplies, resulting decrease in waste and spoilage
Pool Bar Captain
Shangri-La Hotel
11.2017 - 03.2018
- Maintained a clean and organized bar, ensuring compliance with health and safety regulations
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
- Improved the bar's efficiency by streamlining the ordering and delivery process
- Created a unique bar atmosphere through the design of the bar layout and the use of decorations
Bartender
Qatar Airways
02.2014 - 10.2017
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Adjusted drink recipes to customers' preferences
- Up sold additional drinks and food items to customers, increasing overall sales
- Maintained a clean and organized bar area
Education
BBA - Bachelors in Business Administration
Jaipur National University
WSET Level Award 3 - In wines
Wine & Spirit Education Trust
WSET Level 2 Award - in Wines & Spirits
Wine & Spirit Education Trust
Mixology Certificate -
European Bartender School
The Maison Bartender Program -
Pernod Richard
Scotch Whisky Ambassador Certificate -
Barrels And Beyond
PIC - Person-in-Charge Award - food safety compliance
TSI Quality Services
Skills
- Creativity
- Decision Making
- Problem Solving
- Time Management
- Leadership
- Ability to Multitask
- Communication Skills
- Ability to Work Under Pressure
- Customer Service
- Microsoft Office
- Good team player
- Highly responsible and reliable
Hobbies and Interests
- boxing
- Fishkeeping
Timeline
Bar Manager
Lucas Group
06.2024 - Current
Bar Manager
The Woodhouse Bar & Grill
01.2024 - 05.2024
Bar Manager
Habtoor Hospitality (Level 44 investments)
05.2022 - 11.2023
Beverage Manager
kings Group Venture
01.2022 - 04.2022
Bar Manager
TOP GOLF/ EMIRATES GOLF CLUB
11.2020 - 12.2021
Mixologist
BB social Dining
04.2019 - 07.2020
Bar Manager
Grosvenor House
04.2018 - 03.2019
Pool Bar Captain
Shangri-La Hotel
11.2017 - 03.2018
Bartender
Qatar Airways
02.2014 - 10.2017
WSET Level Award 3 - In wines
Wine & Spirit Education Trust
WSET Level 2 Award - in Wines & Spirits
Wine & Spirit Education Trust
Mixology Certificate -
European Bartender School
The Maison Bartender Program -
Pernod Richard
Scotch Whisky Ambassador Certificate -
Barrels And Beyond
PIC - Person-in-Charge Award - food safety compliance
TSI Quality Services
BBA - Bachelors in Business Administration
Jaipur National University
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