Dione Wallace
Rockingham,WA
Summary
Experienced Cleaning Supervisor with background in overseeing both commercial and residential cleaning operations.
Possess strong leadership skills, ability to manage team members effectively, and commitment to maintaining high standards of cleanliness. Known for implementing efficient cleaning protocols, ensuring customer satisfaction, and improving overall operational productivity.
Demonstrated success in fostering a positive work environment and coaching staff on best practices in cleaning.
Background in youth work and social services, with extensive experience in alternative education programs. Proven ability to engage and support diverse community members. Transitioned to cleaning and construction sectors, applying strong organizational and teamwork skills. Committed to fostering positive environments and achieving project goals.
Relocated to New Zealand in 2012 for a duration of 12 months to offer dedicated support for a terminally ill family member
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
TCP facilities cleaning
Wagerup, Western Australia
05.2024 - 05.2025
- Staff recruitment.
- Maintained records of completed tasks including work orders and time sheets. Stock ordering.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
- Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
- Regular client meetings to address ongoing onsite modifications, expand staffing levels, and oversee building relocations.
- Covered when needed on other sites.
Commercial Cleaner
Millenium previously Airlite
Kwinana, Western Australia
10.2021 - 01.2024
- Ensured compliance with company policies related to security measures while on duty.
- Vacuumed carpets and upholstery to remove dirt and debris.
- Emptied bins and replaced liners.
- Resolved cleaning challenges by applying practical knowledge and problem-solving skills.
- Identify and tackle cleaning challenges effectively, achieving exceptional quality results.
- Managed payroll processes to ensure timely and accurate employee compensation.
Oversaw stock ordering to maintain optimal inventory levels.
Addressed staff and client concerns to enhance service quality.
Conducted area audits on cleaning and maintenance for compliance with standards.
Traffic Controller
QTM
Perth, Western Australia
06.2018 - 10.2020
- Ensured compliance with local laws and regulations regarding motor vehicle operations and parking zones.
- Assisted law enforcement with crowd control during large-scale urban events.
- Maintained detailed work diary documenting activities and incidents.
- Executed map reading to navigate complex urban environments effectively.
- Adapted to all weather conditions while performing duties.
IT Technician
Procom
Osborne park, Western Australia
01.2011 - 02.2012
- Installing EFT-POS handheld devices.
- Customer service.
- Deinstalling devices.
- Executed updates to hardware and internal systems, improving overall performance.
Represented banks in implementing code updates for enhanced customer interactions.
Optimized system operations to support banking functions effectively.
Education Facilitator
YMCA
New Plymouth , New Zealand
01.2001 - 01.2005
- Facilitated community networking initiatives to enhance local engagement.
- Developed and managed budgets for various projects, ensuring financial efficiency.
- Developed innovative advertising strategies to enhance student recruitment.
- Executed targeted campaigns to boost student enrollment numbers.
- cultural awareness
- Facilitating and establishing educational courses.
- Analyzed market trends for effective advertisement placements.
- Collaborated with academic departments to align recruitment goals.
- Designed promotional materials to attract prospective students.
- Monitored campaign performance for continuous improvement in recruitment efforts.
Education
Graduate Certificate - Youth work
YMCA
New Plymouth. NZ01-2001
High School Diploma -
CCNZ
Hamilton NZ11-1989
Skills
- Safety practices
- Task orientation
- Time management
- Conflict resolution
- Team collaboration
Certification
- WA manual car driver's licence
- WA HR licence
- WA Construction (white card)
- WWCC (working with children card)
References
References available upon request.
Timeline
Cleaning Supervisor
TCP facilities cleaning
05.2024 - 05.2025
Commercial Cleaner
Millenium previously Airlite
10.2021 - 01.2024
Traffic Controller
QTM
06.2018 - 10.2020
IT Technician
Procom
01.2011 - 02.2012
Education Facilitator
YMCA
01.2001 - 01.2005
Graduate Certificate - Youth work
YMCA
High School Diploma -
CCNZ