Dedicated and detail-oriented professional with over 5 years of diverse experience in Medical Laboratory operations, Retail Pharmacy, and Customer Service. Adept at managing complex tasks with precision, ensuring accurate prescription fulfillment, and providing exceptional customer support. Committed to maintaining the highest standards of confidentiality, patient safety, and satisfaction in fast-paced environments. Strong communicator with a passion for delivering quality care.
Greeting and interacting positively with customers, promoting specials, and providing information on key product offerings.
Providing accurate information about the features and pricing of products to customers.
· Handling cash andregisters.
· Ensure shelves are continuously restocked and report any discrepancies or shortages to management.
· Listen to customer feedback and pass it on to the store manager.
· Assist in dispatching online deliveries and handling inventory deliveries.
· Assisting with promotional events or sales campaigns, including setting up displays and distribution of promotional materials.
· Maintain accurate records of sales and assist in preparing sales reports.
• Perform complex laboratory tests and procedures on blood and other body fluids according to laboratory policies.
Prepare samples and reagents for testing according to laboratory policies.
• Responsible for the accuracy, interpretation, and reporting of all test results according to laboratory policies.
• Perform routine maintenance on equipment and quality control for all reagents.
• Keep accurate records of quality control, maintenance, and workload data according to laboratory policies.
• Refer problems and unusual results to appropriate individuals and document all corrective action procedures undertaken in the laboratory.