Summary
Overview
Work History
Education
Skills
References
Timeline
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DIPA RANABHAT

Latham,ACT

Summary

Dedicated and detail-oriented professional with over 5 years of diverse experience in Medical Laboratory operations, Retail Pharmacy, and Customer Service. Adept at managing complex tasks with precision, ensuring accurate prescription fulfillment, and providing exceptional customer support. Committed to maintaining the highest standards of confidentiality, patient safety, and satisfaction in fast-paced environments. Strong communicator with a passion for delivering quality care.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

Priceline Pharmacy
Phillip, ACT
05.2023 - Current

Greeting and interacting positively with customers, promoting specials, and providing information on key product offerings.

Providing accurate information about the features and pricing of products to customers.

· Handling cash andregisters.

· Ensure shelves are continuously restocked and report any discrepancies or shortages to management.

· Listen to customer feedback and pass it on to the store manager.

· Assist in dispatching online deliveries and handling inventory deliveries.

· Assisting with promotional events or sales campaigns, including setting up displays and distribution of promotional materials.

· Maintain accurate records of sales and assist in preparing sales reports.

FOH Representative

The Pelican Place Gungahlin
Gungahlin, ACT
11.2022 - 03.2023
  • Greet and welcome guests or customers with a positive and friendly attitude.
  • Address inquiries and provide information about services, products, or events.
  • Monitor guest satisfaction and promptly address any concerns or issues to ensure a positive dining experience.
  • Handling customer complaints directly or escalating to supervisors when needed.
  • Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Prepare shift summary reports for the supervisor and communicate regularly on goals and progress.
  • Answered phone calls and directed them to appropriate personnel.

Medical Laboratory Technician

Paschimanchal Community Hospital
Pokhara, Gandaki Nepal
07.2018 - 11.2022

• Perform complex laboratory tests and procedures on blood and other body fluids according to laboratory policies.

Prepare samples and reagents for testing according to laboratory policies.

• Responsible for the accuracy, interpretation, and reporting of all test results according to laboratory policies.

• Perform routine maintenance on equipment and quality control for all reagents.

• Keep accurate records of quality control, maintenance, and workload data according to laboratory policies.

• Refer problems and unusual results to appropriate individuals and document all corrective action procedures undertaken in the laboratory.

Education

High School Diploma -

Regional College of Health Science And Technology
Nayabazar -9, Pokhara
01-2018

Skills

  • Communication
  • Problem Solving
  • Time management
  • Pharmacy operations
  • Supply Management
  • Resolving customer issues
  • Supply Restocking
  • Processing payments
  • Patient Counseling

References

References available upon request.

Timeline

Pharmacy Assistant

Priceline Pharmacy
05.2023 - Current

FOH Representative

The Pelican Place Gungahlin
11.2022 - 03.2023

Medical Laboratory Technician

Paschimanchal Community Hospital
07.2018 - 11.2022

High School Diploma -

Regional College of Health Science And Technology
DIPA RANABHAT