Dipak Karki
3/ 6 Norman Street Lutwyche 4030 ,QLD
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
3
3
Languages
7
7
years of post-secondary education
12
12
years of professional experience
Work History
Assistant in Nursing (AIN)
St vicent’s care services
59 main avenue, Bardon 4065, QlD
12.2022 - Current
- Provide daily care and support to residents.
- Assist with personal care, mobility and daily activities.
- Maintain resident safety, dignity and privacy
Supervisor
Hilltake industries Pvt ldt
Kathmandu, Nepal
09.2019 - 10.2021
Results-driven operations manager with expertise in supervising teams and optimizing daily workflows to meet organizational objectives. Led initiatives to resolve operational challenges while maintaining precise records and assessing training needs to boost team performance. Proven ability to foster collaboration and enhance service delivery through effective communication and leadership.
Supervisor
D-lifestyles Pvt ltd
Kathmandu, Nepal
09.2014 - 03.2019
- Ensure execution of service plans & achievement of target set.
- Ensure that standard operating process s being followed as per the guideline.
- Colection and escalation of worshop operation issues:
- Faciitate lo conduct training need assessment:
- Keep propertecord of the sencerand customer refated information.
Education
Master Degree - Business Studies
Manamohan Memorial College
Kathmandu, Nepal 07.2018 - 12.2020
Bachelor - Business Studies
Manamohan Memorial College
Kathmandu, Nepal 10.2013 - 12.2017
Skills
- Workforce scheduling
- Service planning
- Incident reporting
- Team supervision
- Performance monitoring
- Record keeping
- Team leadership
- Problem solving
- Team building
- Decision-making
- Customer service
- Staff education
- Operations management
- Problem-solving
- Time management abilities
- Reporting and documenting
- Written communication
Languages
Nepali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Assistant in Nursing (AIN)
St vicent’s care services
12.2022 - Current
Supervisor
Hilltake industries Pvt ldt
09.2019 - 10.2021
Master Degree - Business Studies
Manamohan Memorial College
07.2018 - 12.2020
Supervisor
D-lifestyles Pvt ltd
09.2014 - 03.2019
Bachelor - Business Studies
Manamohan Memorial College
10.2013 - 12.2017