Dipal Patel
Richmond,NSW
Summary
Experienced culinary professional with expertise in food preparation and kitchen maintenance. Proven track record of reliability and adaptability, resulting in smooth kitchen operations. Strong team player dedicated to upholding high standards of cleanliness and food safety for consistent quality in all tasks.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Vrisha Enterprise Pty Ltd
11.2023 - Current
- Welcomed customers, offering assistance to help find store items
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers
- Maintained current knowledge of store promotions to highlight sales to customers
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system
- Processed customer payments quickly and returned exact change and receipts
- Bagged, boxed or gift-wrapped sold merchandise per customer's request
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Complied with all health and safety regulations while performing job duties
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy
- Managed high-volume customer queues efficiently, minimizing wait times while maintaining exceptional service standards.
- Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
- Conducted thorough price checks for customers, guaranteeing transparency and accuracy in transactions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Reinforced brand reputation with excellent service quality that consistently exceeded expectations among clientele.
- Maintained a clean and organized workstation, ensuring a pleasant environment for customers and colleagues alike.
- Developed and managed relationships with customers to increase customer loyalty.
- Learned duties for various positions and provided backup at key times.
Cook
Shiv Caterers & Decorators
01.2014 - 06.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Measured and mixed ingredients according to precise recipes for best results.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained a clean and sanitary workspace end of the shift, ensuring compliance with health and safety regulations.
Food Service Assistant
Epworth Hospital
08.2010 - 12.2013
- Assisted in the preparation of food items according to recipes and menus
- Operated dishwashers to wash dishes and other cooking utensils
- Delivered food trays to patients in hospitals or residents in nursing homes
- Collaborated with chefs on special event planning and execution by contributing ideas for menus suited specific themes or dietary needs.
- Bagged take-out orders for customers while ensuring accuracy of order
- Carried out general maintenance tasks such as sweeping and mopping floors
- Prepared salads and cold foods such as sandwiches or wraps
- Checked temperatures of cooked foods using thermometers to ensure safe consumption
- Measured ingredients necessary for specific food items being prepared
- Assisted cooks with meal preparations by chopping vegetables or preparing sauces
- Labeled containers with date of preparation to ensure proper rotation of stock
- Monitored buffet lines during meals to replenish food items as needed
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Kept customer and food preparation areas clean and well-organized
- Prepared sandwiches, specialty items and custom orders to meet patient requests
- Sought out and implemented methods to improve food service and team performance
- Performed variety of duties related to food service
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
Cook
Melbourne Zoo ( Compass Group )
10.2012 - 06.2013
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
- Working collaboratively with head chef to meet the business strategic direction
- Adhered to food safety standards when storing and preparing foods
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Cleaned kitchen equipment, surfaces, utensils and dishes
- Ordered supplies as needed for the kitchen
- Monitored stock levels of food items and ordered more when necessary
- Ensured that all food was cooked at the correct temperature and stored correctly
- Maintained a clean working environment by sweeping floors, washing surfaces and emptying trash cans
- Adjusted seasonings of dishes during cooking process in order to enhance flavors
- Enforced proper sanitation practices to prevent spoiling or contamination of foods
- Maintained a clean and sanitary workspace at the end of the shift, ensuring compliance with health and safety regulations.
Food Service Assistant
Huston Health
02.2010 - 11.2010
- Assisting in the preparation of food items according to recipes and menu
- Assisting cook with meal preparations by chopping vegetables or preparing sauce
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators
- Stocked shelves with items such as condiments, napkins, paper plates, cups, and other supplies
- Organized kitchen equipment for storage or cleaning purposes
- Delivered food trays to patients in hospitals or residents in nursing homes
- Carried out general maintenance tasks such as sweeping and mopping floors
- Prepared salads and cold foods such as sandwiches or wraps
- Checked temperatures of cooked foods using thermometers to ensure safe consumption
- Measured ingredients necessary for specific food items being prepared
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Followed food safety practices and sanitation guidelines.
Education
Diploma - Hospitality Management
Brighton Institute Of Technology
Melbourne, VICBBA - Business Accountancy
Sardar Patel University
Anand India04-2010
Skills
- Service-oriented communication
- Efficient cash processing
- Hospitality support skills
- POS software proficiency
- Culinary preparation
- Ingredient-focused meal preparation
- Certified food handler
- OSHA safety regulations expertise
- Culinary plating techniques
- Knowledge of food safety regulations
- Cleaning and sanitizing
- Attention to detail
Accomplishments
- Suggested actionable improvements to streamline training procedures.
- Recognized by team members for positive attributes.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- certificate 3 in hospitality
- certificate 4 in hospitality
- Diploma of Hospitality
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Interests
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
- Enjoy experimenting with different ingredients and flavors in the kitchen
Timeline
Customer Service Cashier
Vrisha Enterprise Pty Ltd
11.2023 - Current
Cook
Shiv Caterers & Decorators
01.2014 - 06.2018
Cook
Melbourne Zoo ( Compass Group )
10.2012 - 06.2013
Food Service Assistant
Epworth Hospital
08.2010 - 12.2013
Food Service Assistant
Huston Health
02.2010 - 11.2010
Diploma - Hospitality Management
Brighton Institute Of Technology
BBA - Business Accountancy
Sardar Patel University
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