Summary
Overview
Work History
Education
Skills
Accomplishments
Computer Knowledge
Timeline
Generic

DIPALI BHAVESH KAMBALE

Bonnyrigg

Summary

To work in an organization that offers best opportunities to utilize my skills and potentials and contribute to the growth of the company, by seeking new challenge in the organization.

Overview

16
16
years of professional experience

Work History

Customer Service and support

Kids Play Center and Cafe
07.2021 - Current
  • Planning, Preparation and coordination for the Kids party and Activities
  • Inventory maintenance
  • Handling payment allocations and bank reconciliations
  • Providing on-site support for staff and customers
  • Managing payments to suppliers, contractors, and transport drivers
  • Overseeing credit notes and returns processes
  • Addressing customer inquiries and resolve disputes
  • Performing daily filing and other administrative tasks

Inventory Maintenance, Engineering Documentation, and Configuration Specialist

Cochlear Ltd
10.2011 - 06.2020


  • Worked in a cleanroom while adhering to cleanroom protocols.
  • Acquired knowledge of various testing methods used in cleanroom environments, such as sterilization, bioburden testing, and air sample analysis.
  • Monitored incoming and outgoing stock, performed data entry, and conducted stocktaking.
  • Managed inventory levels using the KANBAN system
  • Coordinated purchase orders using Oracle
  • Corrected inventory discrepancies and reported material shortages
  • Supported customers and government teams with accurate, timely information on stock
  • Handled queries and complaints via various communication channels
  • Followed quality procedures to create and maintain production-related documentation
  • Developed and maintained documentation based on stakeholder feedback
  • Ensured up-to-date product configurations and attributes
  • Collaborated to resolve issues and minimize delays in approvals
  • Collaborated with upper management to drive strategy and implement new processes.
  • Communicated and explained business requirements to team members to understand and implement functional demands.

Bio-Medical product Assistant

Abbott Australasia Pty Ltd
07.2009 - 09.2011
  • Analyze and correct system and equipments
  • Reprogramming or recalibration to ensure proper functionality
  • Investigate Nutritional pumps failure
  • Follow appropriate company policies to complete reports and documents
  • Maintenance of tools, test equipment’s and parts inventory
  • Record data, analysis results and perform required calibration
  • Perform required Quality Assurance Validation testing and documents

Education

Diploma - Electronics & Telecommunication Engineering

Govt. Polytechnic Pune
01.2004

Diploma - Quality Certificate & Lead Accesor

01.2007

I.T.I. - Electronics Mechanic

Industrial Training Institute
01.1998

SSC -

01.1996

Skills

  • Customer Support Expertise
  • Strong Organizational Skills
  • Effective Documentation Oversight
  • Collaboration and Team Management
  • Critical Thinking and Resolution Skills
  • Strong Communication Skills
  • Adaptability to New Systems

Accomplishments

  • Reduced customer complaints and in-house rejections.
  • Implemented 5S and various efficiency methods.
  • Successfully implemented Kanban system in production.
  • Member of Quality Circle Team.
  • Implemented Pokayoke and Kaizens for process improvement.

Computer Knowledge

Certificate in Information Technology, MS Word, Excel, PowerPoint, Outlook, Visio, Internet

Timeline

Customer Service and support

Kids Play Center and Cafe
07.2021 - Current

Inventory Maintenance, Engineering Documentation, and Configuration Specialist

Cochlear Ltd
10.2011 - 06.2020

Bio-Medical product Assistant

Abbott Australasia Pty Ltd
07.2009 - 09.2011

Diploma - Quality Certificate & Lead Accesor

I.T.I. - Electronics Mechanic

Industrial Training Institute

SSC -

Diploma - Electronics & Telecommunication Engineering

Govt. Polytechnic Pune

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