Dipendra Nepal
Wanneroo
Summary
Hardworking Mail Machine Operator highly productive in fast-paced environments. Keeps letters and packages moving smoothly with well-maintained machinery. Quick to resolve routing errors and jams with minimal oversight.
Overview
5
5
years of professional experience
Work History
Base Room Leader
Cheeky Brothers Creative Foods
09.2022 - Current
- Preparing pizza dough and assembling the ingredients for different types of pizzas based on the menu or customer orders.
- Adding the appropriatesauce, cheese and various toppings to the pizza ensuresg consistent quality and presentation.
- I am operating pizza ovens or other cooking equipment to bake or cook the pizzas to perfection, following established cooking times and temperatures.
Customer Care Representative
Kentucky Fried Chicken
07.2022 - 03.2023
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped a large volume of customers daily with a positive attitude and focused on customer satisfaction.
Customer Service Representative
Rajesh Hardware
04.2018 - 06.2022
- I handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated significant issues to the supervisor.
- Answered a constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- I updated account information to maintain customer records.
Education
High School Diploma -
Shree Bal Shiksha Higher Secondary School
Kathmandu03.2013
Skills
- Control of Expenses
- Department Leadership
- Train Staff
- Overseeing Personnel
Timeline
Base Room Leader
Cheeky Brothers Creative Foods
09.2022 - Current
Customer Care Representative
Kentucky Fried Chicken
07.2022 - 03.2023
Customer Service Representative
Rajesh Hardware
04.2018 - 06.2022
High School Diploma -
Shree Bal Shiksha Higher Secondary School
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