Hi, I’m
Dipendra Ray
WARWICK FARM,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
years of professional experience
Work History
Easyauto123
Reconditioning Manager
02.2023 - Current
Job overview
- Get new stock cars ready for advertisement.
- Do pricing and advertisement with all comments and features.
- Manage yard and keep record of stock.
- Help teammates to work smoothly and promote sales.
Tella Balls Dessert Bar
Coffee Bar Manager
03.2020 - Current
Job overview
- Set up daily drawers, verified totals and prepared cash deposits.
- Recruited, hired and trained baristas to handle workload with quality service.
- Oversaw daily coffee shop operations according to company policies.
- Taught staff how to avoid conflicts by anticipating customer needs.
- Ordered supplies, coordinated receiving and oversaw storage in compliance with health code requirements.
WakeCup Coffee
Cafe Manager
10.2017 - 02.2020
Job overview
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Secured daily cash by verifying totals and making nightly deposits.
- Developed and implemented strategies to promote cafe products and increase sales.
Education
Wentworth Institute of Higher Education Sydney, NSW
Master Of Professional Accounting from Accounting And Business Management
06.2022
Purbanchal University Nepal
from Accounting
02.2018
Skills
- Improve Employee Performance
- Machinery Operation
- Product and Service Sales
- Vendor Evaluation
- Myob Training
- Zero Training done
- Cost Evaluation
- Inspect Completed Work
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Nepali
Native or Bilingual
English
Professional Working
Timeline
Reconditioning Manager
Easyauto123
02.2023 - Current
Coffee Bar Manager
Tella Balls Dessert Bar
03.2020 - Current
Cafe Manager
WakeCup Coffee
10.2017 - 02.2020
Wentworth Institute of Higher Education
Master Of Professional Accounting from Accounting And Business Management
Purbanchal University
from Accounting
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