Summary
Overview
Work History
Education
Skills
Accomplishments
published article
references
hobbies and interests
Timeline
Generic

Dipesh Sharma Acharya

Ascot Park,SA

Summary

Flexible hard worker ready to learn and contribute to team success. Friendly professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests. Skilled Pharmacy Assistant brings 3 years of experience in retail pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.

Overview

8
8
years of professional experience

Work History

Care Service Employee

Health care Australia
08.2023 - Current
  • Improved patient satisfaction by providing compassionate care and addressing individual needs.
  • Enhanced patient safety with diligent attention to detail and adherence to protocols.
  • Promoted a positive atmosphere for patients, families, and staff by maintaining effective communication and collaboration skills.
  • Contributed to the development of individualized care plans for optimal patient outcomes.
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Ambulated individuals around home, public and medical locations
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
  • Liaised with supervisor to review cases and improve care
  • Monitored vital signs and medication use, documenting variances and concerning responses
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Followed care plan and directions to administer medications
  • Helped clients with personal needs from exercise to bathing and personal grooming
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming
  • Assisted with meal planning to meet nutritional plans
  • Maintained clean and well-organized environment for client happiness and safety
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care

Pharmacy Assistant

chemist werehouse
03.2022 - 07.2023
  • Maintained Pharmacy counter and related areas in clean, neat and organized fashion
  • Arranged retail products in pharmacy area according to retails Planograms and end cap placement needs
  • Unloading goods
  • Receiving and scanning goods and checking against orders
  • Inspecting for damage
  • Moving goods around a store
  • Stocking shelves
  • Stacking bulky goods safely
  • Picking goods from shelves and recording their movements
  • Packing and sending orders to customers
  • Data entry and paperwork
  • Handling customer problems and refund according to policies
  • Email supplier for refund and general enquiries about products
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality
  • Managed Inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.

Care Service Employee

pacific lodge agedcare
11.2019 - 03.2022
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Ambulated individuals around home, public and medical locations
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
  • Liaised with supervisor to review cases and improve care
  • Monitored vital signs and medication use, documenting variances and concerning responses
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Followed care plan and directions to administer medications
  • Helped clients with personal needs from exercise to bathing and personal grooming
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming
  • Assisted with meal planning to meet nutritional plans
  • Maintained clean and well-organized environment for client happiness and safety
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care
  • WHS member and ensuring the safe environment for our lovely resident and staffs
  • Ensure and assist with vaccination for covid 19 for all resident and staffs and ensuring that every resident and staff are vaccinated entitled as Vaccination Champion.

Pharmacy Assistant

chemist werehouse
06.2019 - 01.2022
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Ambulated individuals around home, public and medical locations
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
  • Liaised with supervisor to review cases and improve care
  • Monitored vital signs and medication use, documenting variances and concerning responses
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Followed care plan and directions to administer medications
  • Helped clients with personal needs from exercise to bathing and personal grooming
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming
  • Assisted with meal planning to meet nutritional plans
  • Maintained clean and well-organized environment for client happiness and safety
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Pharmacy Assistance

Integrated hospital
12.2016 - 10.2017
  • Functioning of the hospital Drug and Therapeutics Committee
  • Inventory Management and Storage of drugs in pharmacy
  • Counselling the patients regarding drugs, medications and life style modifications
  • Establishing and maintaining patient profiles
  • Prepare insurance claim forms
  • Stock and take inventory of prescription and over-the-counter medications
  • Cleaning pharmacy equipment, helping with the maintenance of equipment and supplies
  • Managing the cash register.

Research and Development Department

industrial internship in Kasturi pharmaceutical company Pvt.
02.2017 - 02.2017
  • Understand customer expectations on to-be manufactured product
  • Determine and execute improved technologies used by suppliers, competitors and customers
  • Establish project goals and priorities by collaborating with Marketing and Operations
  • Transfer new technologies, products and manufacturing process into and out of company
  • Develop concepts, products and solutions by working with company business units
  • Monitor team metrics and objectives ensuring meeting of goals
  • Document all phases of research and development
  • Manage customer relationships and Customer Visits and Product Testing
  • Investigate new technologies and novel biomarkers.

Pharmacy Assistance

hospital internship at the Department of Hospital and clinical Pharmacy in Manipal Teaching Hospital
05.2016 - 05.2016
  • Got exposed in various hospital and Clinical Pharmacy services that includes the activities and functioning of Drug information Centre
  • Reporting of adverse drugs reactions
  • Functioning of the hospital Drug and Therapeutics Committee
  • Inventory Management and Storage of drugs in pharmacy
  • Counselling the patients regarding drugs, medications and life style modifications.

Education

Master of Science - MPH+MBA

Torrens University
Sydney, NSW
05.2021

Bachelor of Science - Bachelor in Pharmacy

Shree Medical And Technical College
Chitwan, Nepal
02.2016

Skills

  • Problem-solving skills
  • Resolving customer issues
  • Workflow Optimization
  • Team building
  • Active listening
  • Flexible
  • Customer service
  • Multitasking
  • Team management
  • Microsoft Office
  • Computer skills
  • Critical thinking
  • Time management
  • People skills
  • Conflict resolution

Accomplishments

  • Highly appreciated for my hard work and efforts wherever I had worked
  • Highly appreciated by the trainer/assessor for my class performances
  • Highly appreciated at my work placement for my quick learning attributes
  • Highly appreciated by the management and the clients for my contributions and support

published article

https://doi.org/10.31838/ijpr/2021.13.03.124

references

  • Alisa (registered Nurse)- 0406015847
  • Alison Fletcher, Store Manager , Chemistware house , Neutral bay -0418289108

hobbies and interests

  • Working for the community and society health
  • Customer services
  • Computers and Technologies
  • Managerial activities

Timeline

Care Service Employee

Health care Australia
08.2023 - Current

Pharmacy Assistant

chemist werehouse
03.2022 - 07.2023

Care Service Employee

pacific lodge agedcare
11.2019 - 03.2022

Pharmacy Assistant

chemist werehouse
06.2019 - 01.2022

Research and Development Department

industrial internship in Kasturi pharmaceutical company Pvt.
02.2017 - 02.2017

Pharmacy Assistance

Integrated hospital
12.2016 - 10.2017

Pharmacy Assistance

hospital internship at the Department of Hospital and clinical Pharmacy in Manipal Teaching Hospital
05.2016 - 05.2016

Master of Science - MPH+MBA

Torrens University

Bachelor of Science - Bachelor in Pharmacy

Shree Medical And Technical College

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Dipesh Sharma Acharya