DIPESH BARAL
Claremont,Australia
Summary
Hospitality professional specializing in guest relations and front office management. Expertise in overseeing daily hotel operations, staff performance, and financial reporting, ensuring compliance with brand standards while fostering a culture of service excellence.
Overview
4
4
years of professional experience
Work History
Front Office Manager
Bondi Junction
Sydney, Australia
05.2025 - 02.2026
- Supervised daily hotel operations across front office, housekeeping, and F&B departments to ensure seamless guest experiences.
- Monitored guest satisfaction, resolving service issues promptly to maintain high service standards.
- Oversee staff training, performance management, and rostering.
- Managed financial reporting and stock control, ensuring compliance with brand standards to support operational integrity.
- Coordinate with senior management to implement efficiency improvements and enhance service quality.
Front of House (Part Time))
Opera House
Sydney, Australia
03.2022 - 02.2026
- Coordinated event setups and delivered guest services to enhance attendee experience.
- Managed rostering and scheduling during peak periods to ensure adequate staffing and service coverage.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Manager on Duty (Night and Day)
Meriton Suites
Waterloo, Australia
06.2023 - 05.2025
- Led front office team to deliver exceptional guest service.
- Oversaw guest check-in/out processes and optimized room allocations for guest satisfaction.
- Ensured adherence to policies while effectively resolving guest concerns.
Night Auditor (Internship)
Park Royal
Parramatta, Australia
04.2023 - 06.2023
- Compiled and analyzed guest feedback to enhance satisfaction levels.
- Facilitated loyalty program enrollment and upheld professionalism during night shifts.
- Managed night audit processes, ensuring accurate financial reporting.
- Reconciled daily transactions and prepared end-of-day reports.
- Assisted guests with check-in and check-out during late hours.
Night Auditor(Part Time)
Crowne Plaza Coogee Beach
Sydney, Australia
03.2022 - 03.2023
- Conducted financial audits and managed shift transitions to ensure accuracy and accountability.
- Enhanced collaboration by streamlining communication channels among departments.
- Managed nightly front desk operations and guest check-ins at beachfront hotel.
- Prepared daily financial reports and reconciled cash registers for accuracy.
- Conducted audits of hotel financial transactions to ensure compliance with standards.
Bar Attendant
Harbour Bar and Kitchen
Sydney, Australia
03.2022 - 10.2022
- Coordinated bar service to ensure prompt delivery and effective team collaboration.
- Monitored stock levels and upheld hygiene standards to support smooth operations.
- Provided exceptional customer service and created a welcoming environment.
- Mixed and served beverages following established recipes and standards.
- Maintained cleanliness and organization of the bar area during shifts.
Education
Master of Management - Tourism & Hospitality
International College of Management
Sydney03-2024
Bachelor of Hospitality Management -
Nepal College of Travel and Tourism Management
Kathmandu12-2019
Skills
- Front Office Operations
- Hospitality Management
- Revenue Management
- Property Management
- Operational efficiency
- Team management
- Customer management
- Team management
- Staff training
- Guest relations
- Guest satisfaction
- Team management
Timeline
Front Office Manager
Bondi Junction
05.2025 - 02.2026
Manager on Duty (Night and Day)
Meriton Suites
06.2023 - 05.2025
Night Auditor (Internship)
Park Royal
04.2023 - 06.2023
Front of House (Part Time))
Opera House
03.2022 - 02.2026
Night Auditor(Part Time)
Crowne Plaza Coogee Beach
03.2022 - 03.2023
Bar Attendant
Harbour Bar and Kitchen
03.2022 - 10.2022
Master of Management - Tourism & Hospitality
International College of Management
Bachelor of Hospitality Management -
Nepal College of Travel and Tourism Management