Dipika Amlani
Westmead,NSW
Summary
Learning and development professional with proven track record in creating and implementing impactful training programs. Adept at fostering team collaboration and driving results through dynamic and engaging learning experiences. Known for adaptability and reliability, with strengths in curriculum development and instructional delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Learning & Development Officer
SSI
12.2022 - Current
- Company Overview: Settlement Services International
- Conduct comprehensive needs assessments to identify training priorities and opportunities for skill development across various departments.
- Design and facilitate training programs, including new hire orientation, compliance training, and leadership development initiatives, for employees at all levels.
- Develop and implement engaging e-learning modules using Articulate 360 and Canva to supplement classroom training and increase learner engagement and accessibility.
- Partner with external vendors to provide specialized certifications and advanced training, ensuring alignment with organizational needs.
- Provide coaching and guidance to managers and team leaders to reinforce training and support on-the-job learning and behavior change.
- Collaborate with department heads and subject matter experts to assess performance gaps and deliver targeted learning solutions to improve employee outcomes.
- Manage and optimise the learning management system (LMS) to streamline training processes, track employee progress, and ensure completion of compliance and mandatory training.
- Regularly evaluate training programs using feedback, surveys, and key performance indicators to refine content and improve delivery methods for enhanced learning outcomes.
- Develop and administer the L&D budget, ensuring the cost-effective delivery of training solutions aligned with company goals.
- Designed and developed e-learning modules, incorporating multimedia and interactive elements to enhance learner engagement and retention.
- Served as the primary point of contact for all LMS-related issues and inquiries, demonstrating deep expertise in the system and troubleshooting complex challenges.
- Spearheaded the development and implementation of new processes to streamline reporting, improving efficiency and accuracy of data tracking using MS Excel and PowerBI.
- Collaborated with multiple stakeholders to develop and implement an employee capability framework, ensuring alignment with organizational goals and professional development needs.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Mentored junior staff members in development best practices for ongoing professional growth within the team.
Talent & Acquisition Partner
Settlement Services International
09.2022 - 12.2022
- Company Overview: Settlement Services International
- Managed the talent pool and created new talent streams by posting job openings on Seek, LinkedIn, and other job search platforms.
- Collaborate with our hiring managers to draw in and keep exceptional employees.
- Manage the e-recruit system and make use of it to expedite the services we provide to hiring managers and candidates.
- Collaborating closely with the applicants to conduct background checks and probity checks.
- Created and implemented Assessment Centers for various initiatives.
- Using Connx to manage employee records.
People & Culture Business Partner
Participate Australia (NFP)
11.2021 - 09.2022
- Company Overview: Participate Australia, a Not-for-Profit organization
- Business-wide HR business partnerships.
- Developed and maintained HR strategies for employee engagement, retention, attraction, restructuring, redundancy, and redeployment.
- Ensured that new policies are drafted and updated existing policies and procedures.
- Helped in the fields of workers' compensation, WH&S, compliance, and quality assurance.
- Aligned with the business to support them in planning and forecasting their talent pipeline through success planning, internal and external hiring, and promotion.
- Oversaw the entire hiring process, including creating the job description, advertising it, doing pre-screening, interviews, checking references, and extending offers.
- Maintained accurate and timely data in HRIS using Employment Hero, prepared HR reports.
- Evaluated, created, and put into practice affordable learning and development plans.
- Assisted management with matters pertaining to performance management.
- Closely collaborated with P&C's Executive Manager and Department Executive Manager.
- Participate Australia, a Not-for-Profit organization
- Implemented compliance learning programs via the GO1 platform, integrated with Employment Hero.
- Successfully managed the NDIS audit, ensuring full compliance.
- Streamlined the onboarding process and documentation for new hires.
- Developed the Company Value Proposition (CVP) to highlight organizational strengths.
- Launched a comprehensive Performance Management Program to align employee development with business objectives.
L&D /OD Consultant
Freelance Contractor
10.2017 - 10.2021
- Company Overview: Worked with leading organizations in India
- Worked with leading organizations including QX Financial, Krish Technology, Mahatma Gandhi Labour Institute, LG University, and Vmukti Solutions to design, develop, and facilitate comprehensive training programs at all organizational levels. This included leadership training for both emerging and established leaders.
- Facilitated strategic sessions with executives and board members focused on organizational design and aligning company vision and values with growth objectives.
- Partnered with senior stakeholders to design and implement skill and competency frameworks, enhancing workforce capabilities and aligning with long-term organizational goals.
- Worked with leading organizations in India
- Designed, developed, and implemented a comprehensive competency framework to support organizational growth and employee development.
- Conducted skill gap analyses and implemented targeted internal and external training programs to address development needs.
- Developed and facilitated a 'Campus to Corporate' program aimed at smooth transition for new graduates entering the workforce.
- Created and delivered customized First-Time Manager Training modules, equipping new leaders with the tools and skills for effective management.
- Trained over 1,000 employees across various levels, driving improved performance and engagement.
HR/L&D Manager
Volansys - ACL Digital Company
08.2014 - 05.2016
- Company Overview: Volansys, ACL digital company.
- Engineered and implemented the '9-Grid Performance Evaluation Model,' providing a structured approach to assess employee performance and potential.
- Designed and delivered tailored training programs for staff across diverse experience levels, ensuring alignment with specific role requirements and career stages.
- Developed and facilitated a comprehensive Learning and Development roadmap for mid and senior management, utilizing DiSC Psychometric Analysis to enhance leadership effectiveness and interpersonal dynamics.
Assistant Manager- L&D
eInfochips
11.2011 - 11.2012
- Company Overview: eInfochips, An Arrow Company
- Developed and facilitated the 'Reverse Appraisal' process for managers, enhancing feedback mechanisms.
- Introduced and trained leaders on conducting effective 'Skip Meetings.'
- Engineered and implemented the 'Buddy Program' to support new hires.
- Identified training needs through Individual Development Plans (IDP).
- Revamped onboarding and training programs across multiple projects to improve consistency and effectiveness.
Senior Executive - L&D
Ness Digital Engineering
04.2010 - 03.2011
- Company Overview: Ness Digital Engineering, a global digital transformation company
- Developed and launched a comprehensive 'Competency Mapping' initiative to align employee skills with organizational goals and identify development opportunities.
- Integrated tailored training and development programs into the Performance Improvement Plan (PIP) process to support employee growth and performance enhancement.
- Established an 'Internal Trainer Reward' program to recognize and incentivize in-house trainers, fostering a culture of continuous learning and development.
Senior Officer-L&D
Mphasis
04.2007 - 04.2010
- Company Overview: Mphasis, a global technology company
- Cultural Difference training to the employees travelling to US & UK.
- Implementing competency analysis and mapping.
- Domain Certification Program for healthcare vertical.
- Designed, planned, and implemented 'Knowledge Series Initiative' across healthcare vertical.
Education
Certificate IV - Training And Assessment
TAFE NSW
NSW06-2023
Advance Program in Human Resource Management - Human Resources Management
Indian Institute of Management, Lucknow
IndiaSkills
- Develop interactive online training modules
- E-learning design
- Organizational development
- Training delivery
- Learning management systems
- Blended learning
- Adult learning theory
- Needs assessment
- Diversity and inclusion
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Data organization
Timeline
Learning & Development Officer
SSI
12.2022 - Current
Talent & Acquisition Partner
Settlement Services International
09.2022 - 12.2022
People & Culture Business Partner
Participate Australia (NFP)
11.2021 - 09.2022
L&D /OD Consultant
Freelance Contractor
10.2017 - 10.2021
HR/L&D Manager
Volansys - ACL Digital Company
08.2014 - 05.2016
Assistant Manager- L&D
eInfochips
11.2011 - 11.2012
Senior Executive - L&D
Ness Digital Engineering
04.2010 - 03.2011
Senior Officer-L&D
Mphasis
04.2007 - 04.2010
Certificate IV - Training And Assessment
TAFE NSW
Advance Program in Human Resource Management - Human Resources Management
Indian Institute of Management, Lucknow
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
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