DIPTI BEN
ST ALBANS
Summary
Energetic and highly motivated community service student with 4+ years experience in sales assistant and 11yrs of experience in broadcasting media with proven leadership capabilities. I like to take initiative and seek out new challenges. With excellent problem solving, communication and critical thinking skills, I am easily adaptable to many different roles & responsibilities. I judge the quality of my service by the smile on the face of my customers.
Overview
17
17
years of professional experience
Work History
Deputy Programs Director / Senior Radio Presenter/Producer
FIJIAN BROADCASTING COOPORATION
01.2012 - 01.2023
- Contant planning
- Hosting a 4 hour breakfast show
- Interviewing people from different fields
- Hosting events doing MC
- Team management- coordinate the team
- Training and mentoring
- Set goals and ensure deadlines
- Technical skills
- Engaging with the audience
- Foster a positive working environment
- Manage resources
Check Out Cashier
Carpenters Motors (Maxval-U Supermarket)
01.2009 - 01.2011
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Responsibilities
Shop Assistant
NILA INTERNATIONAL BOUTIQUE- MHCC
01.2008 - 01.2009
- Attending customers
- Handling POS
- Answering phone calls
- Keeping record of stock
- Stock taking
- Respond to all customers questions and requests
- Helping sales team on floor
- Handled Window display and changed them to all season
- Greet all customers and assist them with their requirements
- Maintain a positive attitude and friendly demeanor
- Keep a tidy and orderly workspace
- Focused on being punctual, hard working and reliable
Office Staff
CRYSTAL MOTORS
01.2006 - 01.2008
- Attending customers on reception, calls and emails
- Respond to all customers questions and requests
- Making appointments and bookings
- Greet all customers and assist them with their vehicle requirements
- Maintain a positive attitude and friendly demeanour
- Keep a tidy and orderly workspace
Education
Certificate IV in Aging Support - Diploma in Community Service 2025
WMIT
747 Flinders St , Melbourne01.2024
Skills
- People Management
- Housekeeping Skills
- Time Management
- Leadership
- Receptionist Skills
- Hospitality Skills
- Social Media Marketing
- Decision Making Skills
- Technical skills- MS Word, Outlook
- Sales assistant
- Verbal and written communication
Timeline
Deputy Programs Director / Senior Radio Presenter/Producer
FIJIAN BROADCASTING COOPORATION
01.2012 - 01.2023
Check Out Cashier
Carpenters Motors (Maxval-U Supermarket)
01.2009 - 01.2011
Shop Assistant
NILA INTERNATIONAL BOUTIQUE- MHCC
01.2008 - 01.2009
Office Staff
CRYSTAL MOTORS
01.2006 - 01.2008
Certificate IV in Aging Support - Diploma in Community Service 2025
WMIT
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