Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DIPTI DESAI

Adelaide

Summary

Proven Business Performance Analyst with a track record at Keolis Downer, enhancing operational efficiency through expert data analysis and stakeholder management. Leveraged Power BI and SQL proficiency to drive data-driven decisions, achieving significant process optimizations. Demonstrates exceptional problem-solving abilities and teamwork, consistently delivering actionable insights for strategic improvement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Performance Analyst- Rolling Stock

Keolis Downer,
11.2024 - Current
  • Managing fleet maintenance schedules, ensuring timely servicing of railcars based on kilometer readings and usage days.
  • Coordinating with the purchasing department to procure necessary parts and resources for scheduled maintenance.
  • Working extensively with Maximo, creating work orders, modifications (MODS), and job plans to streamline asset management.
  • Collaborating with maintenance teams to plan and coordinate weekly maintenance schedules, optimizing resource allocation.
  • Integrated and managed data from multiple sources, including SQL databases, Maximo, SharePoint, and Excel, to support data-driven decision-making.
  • Developed and maintained Power BI reports for rolling stock budget analysis, ensuring data accuracy and actionable insights.
  • Assisting in the development of annual budgets by performing variance analyses between actual results vs projections while identifying potential risks or opportunities ahead of time.
  • Identified and researched inefficiencies and inaccuracies in processes and procedures.

Business Performance Analyst- Asset Management

Keolis Downer,
11.2023 - 11.2024
  • Collection of data from various sources such as Excel, CSV, SharePoint, API
  • Analyze Business Performance and provide solutions to perform gap analysis using Power BI tool.
  • Experience in issue tracking and agile project management tools (Jira, Azure)
  • Working with DevOps and GitHub to publish the report on Power BI service.
  • Proven Experience in analytical and problem-solving skill
  • Working with Maximo (Asset Management System)
  • Collected and processed data for system integration.
  • Prepared work instruction for the team (Power BI to DevOps Process)

Data Reporting Analyst

BGIS
03.2023 - 11.2023
  • Optimized data visualization techniques to simplify complex information for non-technical stakeholders.
  • Developed custom dashboards, providing real-time insights for informed decision-making.
  • Managed tight deadlines while maintaining high-quality deliverables in a fast-paced environment.
  • Utilized advanced Excel, MS Visio for UML diagrams, use cases, flowcharts, process mapping, and data modelling.
  • Audited helpdesk operations and developed KPI reports.
  • Generated performance reports using Power BI and SQL queries.
  • Processed invoices and expenditure using pivot tables and VLOOKUP in Excel.
  • Contributed to continuous improvement initiatives by proactively identifying areas for potential enhancements in data reporting and analysis processes.

ICT Business Analyst

Digital Twinning Australia
12.2022 - 03.2023
  • Conducted research on carbon sensors, carbon accounting, and related products.
  • Performed gap analysis on sales capture and storage.
  • Prepared and modified data for reporting.
  • Created Power BI reports with MSD 365 Sales using DAX functions.
  • Analyzed large datasets to identify trends and deliver actionable insights for strategic decisions.
  • Documented requirements in JIRA, tracking progress and ensuring alignment with project milestones.

Education

Professional Year - Information Technology

Performance Education
Adelaide, SA
12-2022

Master of Business Information System -

Torrens University Australia
Adelaide, SA
12-2021

Graduate Certificate in Business And Communication -

Queensland University of Technology
Brisbane, QLD
11-2019

MBA -

Gujarat Technological University
India
05-2013

Skills

  • Power BI
  • Jira
  • SQL proficiency
  • MS Office
  • Stakeholder Management
  • Teamwork and collaboration
  • Problem-solving abilities
  • Decision-making

Certification

  • Excel Skills for Business Essentials

Macquarie University

  • Accenture North America- Project Management

Forage

Timeline

Business Performance Analyst- Rolling Stock

Keolis Downer,
11.2024 - Current

Business Performance Analyst- Asset Management

Keolis Downer,
11.2023 - 11.2024

Data Reporting Analyst

BGIS
03.2023 - 11.2023

ICT Business Analyst

Digital Twinning Australia
12.2022 - 03.2023
  • Excel Skills for Business Essentials

Macquarie University

  • Accenture North America- Project Management

Forage

Professional Year - Information Technology

Performance Education

Master of Business Information System -

Torrens University Australia

Graduate Certificate in Business And Communication -

Queensland University of Technology

MBA -

Gujarat Technological University
DIPTI DESAI