Dirk Schoombee
Brisbane,Australia
Summary
Dynamic Territory Manager at Zimmer Biomet with a strong track record in medical product sales and customer relationship management. Demonstrated success in driving market growth by onboarding new surgeons and optimizing existing accounts. Expertise in sales data analysis and collaboration, leading to impactful strategic initiatives and superior service delivery. Aiming to leverage these skills to further enhance market presence and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Territory Manager & Sales Representative
Zimmer Biomet
Queensland, Australia
01.2023 - Current
- Ensure attainment of sales objectives by providing excellent service and clinical support to current customers within Queensland, while also gaining new customers and leveraging existing business to grow market share.
- Resolve customer complaints promptly and professionally.
- Ensure compliance with company policies regarding pricing, promotions, warranties, and returns.
- Create presentations for potential customers highlighting products' features and benefits.
- Collaborate with cross-functional teams such as marketing and finance to achieve organizational goals.
- Provide feedback on product performance from customers in order to inform product development decisions.
- Monitor competitor activities in the region to ensure competitive advantage.
- Work closely with existing accounts to grow market share. Successfully signed-up five new QLD cardio-thoracic surgeons for Sternalock Blu in 2024 and three new surgeons for mymobility for 2025 to date.
- Conduct in-service training and workshops on products for ICU, ward, OT, and private practice staff.
- Develop and implement strategies to increase sales in the QLD territory.
- Analyze sales data to identify trends and opportunities for growth.
- Conduct market research to determine customer needs and preferences within the QLD region.
- Participate in conferences, wet labs, cadaver labs, demonstrations, and industry events to represent the company and gather market insights.
Medical Sales Support Representative
Zimmer Biomet
Queensland, Australia
08.2022 - 01.2023
- This responsibility involves a significant amount of time spent within the operating theatre environment as both a representative of Zimmer Biomet and a part of the operating theatre team.
- Enhance current business and developing future business opportunities.
- Act as a liaison point between the customer and the various internal departments, whose work impacts or is impacted by field activity.
Contract Physiotherapist
Encara Group
Brisbane, Australia
12.2021 - 08.2022
- Onsite contract clinical Physiotherapist for Encara group: Brisbane Western corridor.
Senior Physiotherapist
Health First Group
Rockhampton & Bundaberg, Australia
11.2019 - 12.2021
- Point of contact and clinical guidance, performance management, facilitate fortnightly internal Journal Club meetings, and ensure adherence to physiotherapists' KPIs of 27 physiotherapists.
- Performance review preparation, interview, and implement strategies based on monthly stats to improve individual and clinic performance fortnightly for 16 physiotherapists in Queensland, New South Wales, and Victoria.
- Recruitment of international physiotherapists, and liaising with external agents, presenters, and providers.
- Musculoskeletal physiotherapist, maintain high personal KPIs.
Distributor Sales Representative
Vacurect
Cenrral Region, South Africa
09.2016 - 10.2019
- Vacurect product representative: South Africa, Central Region. Managing sales, marketing, product demonstration & client services for men's health patients.
- Monitor competitors' activities and pricing strategies.
- Analyze sales data to identify trends in customer preferences.
- Advise management on the best ways to maximize profits from sales activities.
- Identify potential new markets for company products.
Director & Physiotherapist
Dirk Schoombee Physiotherapy
, South Africa
09.2002 - 08.2019
- Multidisciplinary communication and report writing, feedback reports, inter-disciplinary talks, attending doctors' rounds, monitoring peer professional codes of conduct, and liaising with hospital management.
- Clinical Physiotherapist: In-hospital patients, outpatients, and domiciliary visits.
- Employ seven full-time physiotherapists (2005-2019), an administrative role, responsible for marketing and the daily functioning of the clinic.
Part-time Clinical Skills Facilitator
Universitas Academic Hospital, University of the Free State
Bloemfontein, South Africa
01.2009 - 11.2009
- Multi-Intensive Care Unit and High Care Unit: mentor, guide, lecture, and evaluate final-year physiotherapy students.
- Report to the Head Lecturer on students' progression and learning.
Education
BSc. Physiotherapy (Hons) -
UNIVERSITY OF THE FREE STATE
South Africa11.2000
Skills
- Medical product sales
- Territory management
- Collaborative teamwork
- Business growth
- Customer relationship management
- Instruction on product usage
- Clinical operations support
- Effective communication
- Effective time management
- Sales development
Affiliations
- Australian Health Practitioner Regulation Agency, PYH0002294549
- Australian Physiotherapy Association, 76207
- MTAA registration
Personal Information
- Date of Birth: 03/19/78
- Nationality: Australian
- Marital Status: Married
References
- Tania Eddy, Sales Representative: Zimmer Biomet NSW, tania.eddy@zimmerbiomet.com, 043 928 9238
- Laticia Murugan, Physiotherapist, ldhuness@hotmail.com, 0411 514 987
Industry Advisory Committee
Private Practice National Representative, South African Society of Physiotherapy, 01/01/07 to 12/31/15
Languages
English
Native/ Bilingual
Afrikaans
Native/ Bilingual
Accomplishments
- Zimmer Biomet ANZ President acknowledgement of research project on 'The monitoring of patient data via an App and Apple watch in the cardiothoracic space.'
Timeline
Territory Manager & Sales Representative
Zimmer Biomet
01.2023 - Current
Medical Sales Support Representative
Zimmer Biomet
08.2022 - 01.2023
Contract Physiotherapist
Encara Group
12.2021 - 08.2022
Senior Physiotherapist
Health First Group
11.2019 - 12.2021
Distributor Sales Representative
Vacurect
09.2016 - 10.2019
Part-time Clinical Skills Facilitator
Universitas Academic Hospital, University of the Free State
01.2009 - 11.2009
Director & Physiotherapist
Dirk Schoombee Physiotherapy
09.2002 - 08.2019
BSc. Physiotherapy (Hons) -
UNIVERSITY OF THE FREE STATE
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