Summary
Overview
Work History
Education
Skills
Availability
Certification
Timeline
Generic

Disha Raheja

South Yarra,VIC

Summary

Just like a sunflower's petals reaching for the sun, you'll constantly see me stretching myself to grow and learn :)

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

"Transforming customer interactions into captivating store experiences, ONE DELIGHTFUL MOMENT AT A TIME."

Overview

6
6
years of professional experience
1
1
Certification

Work History

Social Media Marketing Specialist

Humans Of Australia
02.2023 - Current
  • Interact and Interview people who have created a successful living in Australia and share their stories on Social Media.
  • Created informative and entertaining content on Tik Tok, Instagram and LinkedIn to attract the target audience
  • Tracked social media engagement to identify high-performing ideas for campaigns
  • Conducted daily updates to social media profiles to boost company online presence
  • Analyzed trends in social media posts and followers to maximize views
  • Connected with influencers to increase reach of company posts.

Retail Sales Assistant

Just Group - JAYJAYS
02.2023 - 09.2023

Greeted customers and helped with product questions, selections, and purchases.

  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales by offering advice on purchases and promoting additional products.

Retail Sales Assistant

Valleygirl
02.2023 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.

Store Sales Manager

Shoe City
04.2018 - 01.2023
  • Increased sales by 40% by deploying innovative ideas and upselling.
  • Arranged special marketing initiatives and in-store promotions to successfully bring in more Sales and over achieve KPI's.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Oversaw merchandising strategies to effectively showcase products with eye-catching displays.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.

Social Media Specialist

Meow By CJ ( Shoe Brand )
09.2021 - 11.2022
  • Grew the social media following by 300% over a years time.
  • Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates
  • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers
  • Generated interest for new and upcoming product and service releases by managing social media accounts
  • Monitored return on investment of online and social media marketing efforts
  • Increased customer engagement through social media.

Education

Masters of Marketing -

RMIT
Melbourne, VIC

Bachelor of Management Studies - Finance

Mumbai University
CGPA : 9.60

Skills

  • Product and Service Sales
  • Store Opening and Closing
  • Retail Store Operations
  • Customer Needs Assessment
  • Item Ticketing and Pricing
  • Product Merchandising
  • Energy and Physical Stamina
  • Leadership
  • Teamwork and Collaboration

Availability

All Days : Monday to Sunday.

Including: Weekend and Public Holidays 

Certification

Attraction Marketing

Selling Skills & Sales Operations

Instagram Marketing

Google Analytics & Ads Manager

Timeline

Social Media Marketing Specialist

Humans Of Australia
02.2023 - Current

Retail Sales Assistant

Just Group - JAYJAYS
02.2023 - 09.2023

Retail Sales Assistant

Valleygirl
02.2023 - 07.2023

Social Media Specialist

Meow By CJ ( Shoe Brand )
09.2021 - 11.2022

Store Sales Manager

Shoe City
04.2018 - 01.2023

Masters of Marketing -

RMIT

Bachelor of Management Studies - Finance

Mumbai University
Disha Raheja