Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dishaan Velupillay

Perth,WA

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Waiter

Timber Cafe
02.2023 - Current

Warehouse Assistant

Mega Music
03.2020 - 01.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Collaborating with other departments to optimize warehouse operations and keep production high.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Sorted and delivered materials to different work areas and staff.
  • Handled day-to-day shipping and receiving overseeing more than 10 pallets per day.

Waiter

Timber Cafe
11.2019 - 03.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.

Education

Bachelor of Commerce - Business Management

University of Notre Dame Australia
Fremantle, WA
11.2024

Certificate IV - Accounting And Finance

South Metropolitan TAFE
Fremantle, WA
12.2020

High School Diploma -

Guildford Grammar School
Guildford, WA
11.2019

Skills

  • Excellent Customer Service
  • Cool Under Pressure
  • Adaptable and Flexible
  • Order Accuracy and Delivery
  • Accurate Money Handling
  • Till Counting
  • Effective time management
  • Strong communication
  • High attention to detail
  • Problem solving

Timeline

Waiter

Timber Cafe
02.2023 - Current

Warehouse Assistant

Mega Music
03.2020 - 01.2021

Waiter

Timber Cafe
11.2019 - 03.2020

Bachelor of Commerce - Business Management

University of Notre Dame Australia

Certificate IV - Accounting And Finance

South Metropolitan TAFE

High School Diploma -

Guildford Grammar School

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Dishaan Velupillay