Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Di(Tony) Shen

Berwick,VIC

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, care coordination and leadership in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Registered Nurse - Priority Primary Care Centres

Interconnect Healthcare
01.2023 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Educated family members and caregivers on patient care instructions.
  • Cared for as many as 20 patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Recorded details regarding therapies to keep patient charts updated.

Registered Nuese Grade 3B

Residential In Reach Monash Health
11.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Competency in male and female urethrual catheter insertion, male and female suprapubic catheter insertion.
  • Experience in chronic wound management, complex and chronic disease management.
  • Extensive experience in geriatric management and evaluation.

COVID IPC Lead for Estia Health

Healthcare Australia / Estia Health
11.2021 - Current
  • Liaise between COVID affected residential estia facilities and local PHU to manage COVID outbreak.
  • Provide clinical governance and quality control in PPE compliance and relevant COVID testing (RAT and PCR)
  • Provide clinical support to staff (RN and PCW) in conjunction with executive director to minimize exposure and reduce the severity of outbreak impact on the facilities.
  • Educate and assess staff competency during outbreak in relation to infection control such as PPE and hand washing competencies.



Registered Nurse

Monash Health Bureau
01.2019 - 09.2022
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed care from admission to discharge.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.

COVID Care Navigator - Causal

Silver Chain
02.2022 - 04.2022
  • Provide phone based triage and care to clients positive to COVID 19 infection.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for meetings.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Improved operations through consistent hard work and dedication.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Carried out day-to-day duties accurately and efficiently.

Health Team Manager

Healthcare Australia
01.2021 - 11.2021
  • Provide triage and relevant health services to returning international travelers to meet their health care needs and minimize safety risks during their hotel quarantine period.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Raised performance in areas of management and operations by identifying and targeting areas in need of improvement.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Evaluated report data to proactively adjust and enhance operations.

Registered Nurse

Monash Health Bureau - EMR Audit Redeployment
05.2020 - 07.2020
  • Provide EMR audit on select profiles
  • Assist in analyzing the audit results with necessary tools (excel etc)
  • Provide EMR user guidance and support to the staff working on the floor in clinical settings.

Associate Nurse Manager

Monash Health - Kingston Rehabilitation Centre
02.2014 - 01.2019
  • Provide clinical health services to mostly geriatric patients with complex health needs and co-morbidities such as chronic cardiovascular, chronic neurological conditions and metabolic conditions.
  • Collaborated with medical team, allied health health providers and community health providers within practice operations to facilitate patients' journey throughout health care organization.
  • Managed day-to-day operations and workflows for nursing department.
  • Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Created work schedules for multiple shifts to confirm complete floor coverage.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .

Registered Nurse

Launceston General Hospital
02.2009 - 12.2012
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
  • Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
  • Identified learning needs of patients and families and responded with advocacy and health education.
  • Assessed physical, psychological, physiologic and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.

Education

Bachelor of Nursing - Health Care/Nursing

University of Tasmania
Launceston, TAS
11.2008

Skills

  • Multitasking abilities
  • Business Development
  • Medication Administration
  • Clinical Care Assessment
  • Patient Condition Monitoring
  • Care Coordination
  • Patient Care Oversight
  • Patient Examination
  • Healthcare Personnel Supervision
  • Infection Control Program Advisory
  • Specialized Healthcare Referrals

Certification

  • Nurse Immunization Certificate
  • Advanced First Aid trained.

Reference

Ann White 

Clinical Nurse Consultant

Residential In Reach 

Monash Health 

Email: Ann.White@monashhealth.org

Phone: 1300 446 7322 


Dr Thong Le
Medical officer at Monash Childrens' PPCC
Interconnect Healthcare
Phone: 0452 293 477
Email: thongle00@gmail.com

Timeline

Registered Nurse - Priority Primary Care Centres

Interconnect Healthcare
01.2023 - Current

Registered Nuese Grade 3B

Residential In Reach Monash Health
11.2022 - Current

COVID Care Navigator - Causal

Silver Chain
02.2022 - 04.2022

COVID IPC Lead for Estia Health

Healthcare Australia / Estia Health
11.2021 - Current

Health Team Manager

Healthcare Australia
01.2021 - 11.2021

Registered Nurse

Monash Health Bureau - EMR Audit Redeployment
05.2020 - 07.2020

Registered Nurse

Monash Health Bureau
01.2019 - 09.2022

Associate Nurse Manager

Monash Health - Kingston Rehabilitation Centre
02.2014 - 01.2019

Registered Nurse

Launceston General Hospital
02.2009 - 12.2012

Bachelor of Nursing - Health Care/Nursing

University of Tasmania

Similar Profiles

CREATE PROFILE
Di(Tony) Shen