Divanda Ajow
Fairfield,NSW
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. A Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Crew member
Lollipops Playland & Cafe
03.2022 - 09.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Demonstrated leadership by making improvements to work processes and helping to train others
- Identified needs of customers promptly and efficiently
- Planned and completed group projects, working smoothly with others.
Food/Customer Service Worker
Shawarma Today
05.2022 - 07.2023
- Took orders, prepared foods and processed payments in full-service establishment
- Continuously met productivity goals by working hard, taking on extra tasks and supporting team needs.
Customer Service Representative
Luxe patisserie
08.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Provided exceptional service to high volume of daily customers
- Implemented organisational performance initiatives, clearly communicating standards and requirements.
Administrative Assistant ( Work Experience)
AJR Accounting Centre
07.2023 - 07.2023
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
Certificate III - Business Services
.
HSC Certificate -
Mary MacKillop College
Wakeley, NSWSkills
- Excellent communication skills
- Ability to work in a team or independently
- Ability to follow instructions
- Energetic work attitude
- Possess good organisation skills
- Reliable
- Strong numeracy skills
- Problem-solving abilities
- Customer Service
- Data Entry
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant ( Work Experience)
AJR Accounting Centre
07.2023 - 07.2023
Customer Service Representative
Luxe patisserie
08.2022 - Current
Food/Customer Service Worker
Shawarma Today
05.2022 - 07.2023
Crew member
Lollipops Playland & Cafe
03.2022 - 09.2022
Certificate III - Business Services
.
HSC Certificate -
Mary MacKillop College
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