Divanshu Malhotra

• Worked as a Credit Process Associate at Axis Bank under the small business banking segment
• Worked on CRM
• Managed underwriting files and coordinated with the sales team and customers
• Prioritized tasks and ensured timely completion of work
• Reviewed and logged in complete files, maintaining accurate records
• Maintained Excel spreadsheets to track relevant data
• Successfully fulfilled the requirements of the sales team
• Strengthened communication skills through regular interactions with others
• Achieved excellence in customer service by actively addressing customer concerns and providing satisfactory resolutions
• Demonstrated ability to work under pressure and consistently completed work before deadlines
• Completed a 100-hour program in Banking, Finance, and Insurance offered by Bajaj Finance

• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
• Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
• Unloaded food deliveries and stored items in proper locations for easy access.
• Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.

Started as a delivery driver and advanced to a shift runner, managing the entire store and handling all managerial duties.