Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Divine Mutanda

Divine Mutanda

Townsville,QLD

Summary

I developed my receptionist skills through my part-time job at Pamusha Lodge, which I started after completing my Advanced Level studies. My passion for hospitality wasn't sparked by formal training, but rather through personal experiences. Growing up, I assisted my brother, who was born with autism, and learned the importance of being gentle and understanding towards others. Additionally, caring for my grandmother after her stroke further deepened my commitment to providing compassionate care. These experiences broadened my passion for hospitality, allowing me to develop a unique approach that prioritizes empathy and kindness.

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Overview

1
1
year of professional experience

Work History

Receptionist

PAMUSHA LODGES
01.2024 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Education

Bachelor Of Information Technology - Information And Computer Systems

James Cook University
QLD

Skills

    Honesty

    Hardworking

  • Time management
  • Customer and client relations

Languages

English
Professional Working

Timeline

Receptionist

PAMUSHA LODGES
01.2024 - 08.2024

Bachelor Of Information Technology - Information And Computer Systems

James Cook University

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Divine Mutanda