Summary
Overview
Work History
Education
Skills
Timeline
Generic

Divjot Singh Sikka

Melbourne,VIC

Summary

Results-driven professional with a diverse background encompassing operations management,& Business/data analysis. I have a proven ability to analyze complex data sets, extract key insights, and leverage technology tools such as RMS, ReviewPro, and Expense Manager to drive informed decision-making and deliver exceptional customer experiences.

As an agile professional, I possess a deep understanding of Agile methodologies and have successfully applied them in software development and business analysis contexts. Additionally, strong communication skills have enabled me to establish and nurture relationships with clients, stakeholders, and cross-functional teams. I am adept at collaborating with multiple stakeholders to achieve shared goals and drive collaborative approaches for successful project execution.

In summary, I bring a unique blend of operational management, and business analysis/data skills, along with a proactive mindset and a commitment to delivering results. I am driven by a passion for leveraging data, technology, and collaborative approaches to solve complex challenges and drive business success.

Overview

11
11
years of professional experience

Work History

Business Operations Manager

Veriu Group
2022.03 - Current
  • As an Operation Manager at Veriu Group, I have played a pivotal role in ensuring smooth and successful operation of the properties.
  • I have demonstrated a keen eye for detail and a strong analytical mindset, which has allowed me to analyze P&L statements meticulously. This attention to financial data has contributed to effective financial management and cost optimization.
  • In addition to financial responsibilities, I have excelled in various operational aspects. I have successfully set up yearly and quarterly budgets, enabling accurate financial planning and control. Moreover, I have managed corporate accounts, fostering strong relationships with clients and enhancing revenue generation.
  • My role has also encompassed revenue management and market analysis. By utilizing CRM platforms, I have effectively managed customer surveys and reviews, allowing for improved customer satisfaction and enhanced experiences. Additionally, I have utilized RMS tools for efficient booking management, reporting, and organizing corporate/private events.
  • I have built strong relationships with clients and various stakeholders. This collaborative approach has resulted in successful outcomes and business growth.
  • Overall, my experience with Veru Group showcases my ability to manage operations, drive financial performance, lead teams, and foster positive client relationships.

Duty Manager

Veriu Group
2020.02 - 2022.02

Senior Software Developer

Adapt Software India Pvt Ltd
2016.05 - 2017.01

uring my time at Adapt Software India Pvt. Ltd. as a Senior Software Developer, I had the opportunity to work on a significant automation project for SWCC Corporation. Our goal was to enhance the efficiency of water conversion treatment processes through a structured SharePoint Portal.

  • In this role, I played a vital part in creating managed metadata, site columns, and permission groups to ensure seamless document management.
  • Took charge of developing and maintaining Infopath forms, application pages, and custom web parts, which contributed to the overall functionality and user experience of the platform.
  • Utilized analytical skills to identify process improvements and recommend enhancements to optimize operations.
  • Developed functional design documents and contributed to the creation of technical specifications.
  • Supported testing efforts by creating test cases and conducting functional testing to validate system functionality.
  • Collaborated with stakeholders to define project scope, objectives, and deliverables.

Software Engineer

NIIT Technologies
2012.07 - 2016.05
  • Contributed to the development of an intranet SharePoint application while actively engaging in business analysis activities.
  • Successfully worked in an Agile process, ensuring efficient project execution and delivery.
  • Prepared technical and functional design documents, ensuring clear understanding and alignment with stakeholder requirements.
  • Created and enhanced web parts for navigation and dashboard, improving user interface and usability.
  • Created Timer Jobs for generating XML files consumed by SSIS, streamlining data integration processes.
  • Demonstrated expertise in packaging and deployments, ensuring smooth implementation of software solutions.
  • Prepared test cases and performed functional and negative testing, resulting in high-quality software releases.
  • Created SQL scripts and stored procedures for loading data according to specific user requirements, facilitating efficient data management and retrieval.
  • Actively supported production support activities, monitoring daily tickets, and promptly responding to any failures.

Education

Masters - Data Science

Monash University
Melbourne, VIC
02.2019

B Tech - IT

DIT School of Engineering
UP, India
08.2012

Skills

  • Operational Skills: Revenue management and market analysis, Budgeting & Expense Management, P&L Analysis
  • Technical skills: Technical Data Analysis, SQLScripting SharePoint development, Infopath forms, custom web parts, Business Analysis, Documentation,
  • Tools: Power BI, Tableau, Jira, Confluence, CRM
  • Understanding of Agile Methodologies: Scrum & Kanban

Timeline

Business Operations Manager

Veriu Group
2022.03 - Current

Duty Manager

Veriu Group
2020.02 - 2022.02

Senior Software Developer

Adapt Software India Pvt Ltd
2016.05 - 2017.01

Software Engineer

NIIT Technologies
2012.07 - 2016.05

Masters - Data Science

Monash University

B Tech - IT

DIT School of Engineering
Divjot Singh Sikka