DIVJYOT KAUR
Sydney,Australia
Summary
I am a highly motivated and adaptable professional currently pursuing a Masters of Event Management at the University of Technology Sydney (UTS), with a solid academic foundation in sales and customer experience.
My commitment to continuous learning is evident through my pursuit of advanced education. I thrive in collaborative environments and have a proven ability to solve complex problems while contributing to the achievement of organisational goals.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Michael Hill
10.2024 - 02.2025
- Handle customer inquiries, returns, and exchanges with a positive and professional demeanour.
- Participate in inventory management and restocking to optimise product availability.
- Built rapport with customers to understand their preferences, ensuring personalised shopping experience and fostering loyalty.
- Developed comprehensive understanding of Michael Hill's product line, including various items, accessories, and trends.
- Assisted with inventory management, including stock replenishment, and ensuring adequate levels of popular items were available for customers.
- Process transactions accurately and efficiently using the Point of Sale (POS) system.
Sales Assistant
Puma
11.2023 - 04.2024
- Exceptional product knowledge of Puma merchandise, including features, technology, and benefits.
- Greet and assist customers with enthusiasm, providing information about Puma products and promotions.
- Use product knowledge to guide customers in making informed purchase decisions.
- Assist in managing inventory by restocking shelves and conducting periodic stock checks.
- Effective time management abilities, adept at prioritising tasks and maintaining a smooth workflow during busy hours.
- Collaborative team player, contributing to a positive work environment and working closely with colleagues to achieve shared goals.
Retail Sales Assistant
Industrie
08.2023 - 10.2023
- Provide personalised shopping experiences by understanding customer preferences and recommending suitable products.
- Handle customer inquiries, returns, and exchanges with a positive and professional demeanour.
- Participate in inventory management and restocking to optimise product availability.
- Built rapport with customers to understand their preferences, ensuring a personalized shopping experience and fostering loyalty.
- Developed a comprehensive understanding of Industrie's product line, including various clothing items, accessories, and trends.
- Assisted with inventory management, including stock replenishment, and ensuring adequate levels of popular items were available for customers.
- Process transactions accurately and efficiently using the Point of Sale (POS) system.
Education
Masters - Event Management
University of Technology Sydney
Sydney, NSW07.2025
Skills
- Time Management
- Adaptability
- Teamwork
- Communication Skills
- Customer Service
Timeline
Retail Assistant
Michael Hill
10.2024 - 02.2025
Sales Assistant
Puma
11.2023 - 04.2024
Retail Sales Assistant
Industrie
08.2023 - 10.2023
Masters - Event Management
University of Technology Sydney
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