Divya Divya
Cranbourne North,VIC
Summary
Dedicated hospitality professional with a focus on customer satisfaction and teamwork. Experienced in preparing high-quality coffee beverages and ensuring compliance with food safety standards. Ready to leverage skills in a dynamic coffee shop environment.
Overview
3
3
years of professional experience
Work History
Barista
cafe cibo bar
Cranbourne west, VIC
01.2025 - Current
- Prepared and served diverse coffee beverages to enhance customer satisfaction.
- Ensured cleanliness and organization of coffee shop to create welcoming environment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Operated espresso machines and other coffee equipment efficiently.
- Collaborated with team members to deliver exceptional customer service.
Pick Packer
Terra Harvest
Dandenong , VIC
04.2023 - 01.2026
- Issued supplies, materials and products to team members based on information from requisitions.
- Stamped price tags on merchandise, referring to official price lists.
- Tracked outgoing orders to provide shipping status to customers.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Followed all safety protocols while operating warehouse machinery and driving forklifts.
Pizza Maker
Pizza Hut
Cranbourne , VIC
03.2024 - 12.2024
- Operated kitchen equipment for baking and cooking pizzas to perfection.
- Maintained cleanliness and organization of the pizza preparation area.
- Prepared various pizza recipes using fresh ingredients and dough techniques.
- Monitored food safety standards to ensure quality and compliance in preparation.
- Trained new staff on pizza-making techniques and kitchen procedures efficiently.
- Operated the pizza oven, ensuring pizzas were cooked to order.
Subway
subway
Dandenong South, VIC
04.2024 - 07.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Promoted health and safety by maintaining high food safety and hygiene standards.
- Managed portion control and resolved ingredient complaints to maintain quality standards.
- Upsold combos, drinks, and extras to enhance customer experience and increase sales.
- Delivered fast service during peak hours to ensure customer satisfaction and operational efficiency.
- Stock replenishment
Food Packager
Bite Me Fine Food
Cranbourne , VIC
06.2023 - 01.2024
- Operated packaging machinery, contributing to smooth production flow.
- Packaged food products according to company standards and safety protocols.
- Weighed packed goods, ensuring compliance with weight specifications.
- Stacked filled boxes onto pallets in an orderly manner for shipping purposes.
- Maintained cleanliness and organization in the packaging area.
- Maintained a clean and organized work area throughout the shift.
- Communicated with team members to align on production goals and objectives.
Education
Advance Diploma of ITT - Information And Communication Technology
Albright Insititute of Education
Port Melbourne, VIC11-2026
Skills
- Espresso machine operations
- Latte art
- Coffee and tea expertise
- Food safety
- Sandwich preparation
- Customer service
- Service expertise
- Team collaboration
- Multitasking and organization
- Hospitality services
Timeline
Barista
cafe cibo bar
01.2025 - Current
Subway
subway
04.2024 - 07.2024
Pizza Maker
Pizza Hut
03.2024 - 12.2024
Food Packager
Bite Me Fine Food
06.2023 - 01.2024
Pick Packer
Terra Harvest
04.2023 - 01.2026
Advance Diploma of ITT - Information And Communication Technology
Albright Insititute of Education