Divya George

• Used POS system to process sales, returns, online orders, and gift card activations.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Greeted & Interacted with customers proactively, identifying needs and offering suitable product recommendations.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers with prompt and polite support in-person and via telephone.

• Assisted in financial data analysis, preparing reports, and

maintaining accurate records.

• Strengthened problem-solving abilities by identifying and resolving discrepancies.
• Developed communication skills through client interactions and teamwork.
• Gained hands-on experience with accounting software and tools, strengthening my understanding of financial systems.

• Independently manage full store operations, including sales, customer service, and inventory control.
• Handled sales, stock management, and store presentation.
• Resolved customer queries quickly, maintaining high satisfaction levels.
• Supported daily store operations, ensuring a smooth and vibrant retail environment