Divya Jyoti
South Launceston,Tasmania
Summary
Secure a Lifestyle Coordinator position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people. Providing and worked on the floor whenever needed. Participating in assessing and documenting progress charts and periodic reports for medical staff and other members of the treatment team reflecting resident reaction and evidence of progress or regression. Extremely well organized and efficient, learns procedures and methods quickly with strong managerial experience. Capable of handling multiple assignments concurrently and has excellent communication and client care skills.
Overview
20
20
years of professional experience
Work History
Leisure and Lifestyle Coordinator
Southern Cross Care Tasmania
08.2023 - Current
- Coordinate and plan lifestyle and star services activities, ensuring that all risks are identified and appropriate documentation is completed.
- Undertaking Leisure and Lifestyle assessments and completing care plans in consultation with residents, significant others, and the facility’s health care team.
- Actively participating in the continual development of care recipient care plans and other documentation relevant to the individual resident's care.
- Developing and managing an active and engaging lifestyle activity program based on the assessed needs of the care recipient and in line with the Homes Star Services program.
- Undertaking personal care in accordance with the recipient's care plan when required.
- Encouraging and motivating care recipients to participate in social and physical activities within their own capabilities.
- Collaborating with the health care team to inform policy and guideline development.
- Establishing and maintaining collaborative relationships with members of the health care team.
- Fostering an environment conducive to effective communication and complementary working relationships with working peers and other health care professionals.
- Working effectively with volunteers and coordinating the support of volunteers within the activity program.
- Raising issues identified affecting care or the environment using a Continuous Improvement system.
- Participating in implementing new and/or revised programs to ensure the Aged Care Standards are met.
- Using the continuous improvement system, identify issues and/or opportunities for improvement in the care delivery environment.
Extended care Assistant
Southern cross care Tasmania
03.2022 - 08.2023
- Observe, monitor, and record clients’ physical and emotional well-being, and promptly report any changes to senior staff
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Built strong relationships with clients to deliver emotional support and companionship
- Provided safe mobility support to help patients move around personal and public spaces
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Assisted clients with daily living needs to maintain self-esteem and general wellness
Disability Support Worker
We Genuinely Care
12.2021 - 04.2022
- Meeting with clients to discuss their practical and emotional needs
- Designing care plans that best suit clients' needs
- Providing emotional support by talking to clients about their needs and listening to their concerns
- Assisting with domestic tasks including shopping, cooking, cleaning, and washing
- Training family members in basic support techniques
- Helping clients to participate in leisure activities.
- Maintained safety with tidy, clean, and hazard-free home environments
- Kept accurate records for client files and handled related paperwork
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
Flight Attendant
Air India Ltd
02.2005 - 09.2019
- Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures
- Offered answers to passengers' questions and resolved issues that arose during flights
- Completed accurate audits of aircraft following cleaning and sanitization procedures
- Followed company regulations and rules promoting safe environment for both travelers and employees
- Managed refreshments cart at scheduled intervals to give passengers food and beverages
- Directed junior team members in proper duties and company regulations
- Kept cabin neat, clean and professional in appearance
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
Education
Ageing Support
AIBT
Hobart, TAS01.2023
MBA - Accounting And Business Management
Holmes Institute
Melbourne, VIC07.2020
Master’s - Commerce
S.A. Jain College
India2004
Skills
- Companionship and Emotional Support
- Adaptability and Flexibility
- Time management abilities
- Medication Administration
- Emergency Situations Management
- Safety Procedures
Timeline
Leisure and Lifestyle Coordinator
Southern Cross Care Tasmania
08.2023 - Current
Extended care Assistant
Southern cross care Tasmania
03.2022 - 08.2023
Disability Support Worker
We Genuinely Care
12.2021 - 04.2022
Flight Attendant
Air India Ltd
02.2005 - 09.2019
Ageing Support
AIBT
MBA - Accounting And Business Management
Holmes Institute
Master’s - Commerce
S.A. Jain College
Additional Information
Current NDIS Worker Orientation Module Certificate
Current Working With Children Check( WWC)( NDIS endorsed)
Current First Aid and CPR certificates
Current Medication Administration Certificate.
Full working rights in Australia.
Up to date with vaccination including Flu and COVID-19.
Current Police check( AFP)
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