Divya Nagi

• Expanded the inside sales team's pipeline by 30% by optimising lead generation process and implementing new prospecting techniques.
• Increased inside sales team's quarterly revenue by 15% through targeted training and mentorship programs
• Cultivated and maintained strategic alliances with key partners and vendors.
• Maintained a customer satisfaction score of 95% by resolving 100% of customer escalations within 24 hours.
• Developing integrated sales and marketing strategies to drive revenue growth
• Recruiting, training, and motivating the sales team to perform at their best
• Overseeing the development and execution of marketing campaigns
• Utilizing various channels, including digital marketing, social media, and traditional advertising, to reach target audiences
• Continuously reviewing and optimizing the sales process to enhance efficiency and effectiveness
• Analyzing sales data, forecasting future sales, and preparing regular sales reports for management.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

ACCOMPLISHMENTS:

• Acquired 3 diverse sales channels to support inside sales team- Reseller & Partnerships
• Created advertising campaigns resulting in growing sales by 2x
• Achieved a 20% increase in the conversion rate by implementing a new CRM system, resulting in 50 more closed deals per quarter

• Managed a portfolio of 2K business customers by reviewing and mitigating discrepancies and collaborating with account holders
• Exceeded sales goals 6/7 quarters
• Achieved 120% growth of portfolio
• Arranged face to face meetings with the existing customer for site audit purposes
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
• Liaised between account holders and various departments
• Launched a new product for affiliate networks that resulted in a 40% increase in overall revenue
• Address problems with accounting, billing and service delivery to maintain and enhance client satisfaction
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates, and employee payment terms
• Maintain up-to-date knowledge of competitor products and pricing in the market served.

ACCOMPLISHMENTS:

• Exceeded monthly sales quotas by 200% and increased profitability through effective sales strategy and business planning.
• Consistently received Retention Bonus & rewards for being one of the top performers in the team for 3 quarters

• Managed SME and Corporate Fleet business customers with a fleet size (201000 vehicles)
• Deliver growth within the existing customer base by enhancing order value and value for customer
• Exceeded sales targets by 200% every quarter by effectively managing a diverse portfolio of products and services.
• Monitor and analyze current market conditions for clients by doing research on competitor's products & offers
• Created prospect rapport by approaching leads and cultivating strong business relationships through sales
• Support a culture where the focus is on delivering satisfying customer experience which builds long term profitable relationships with customers as well as with internal teams
• Monitor, review and analyze strategies in marketing, sales and other fields of operations
• Develop and maintain a high level of knowledge for related products, local and other legal constraints, and systems and processes
• Assisted managers in leading a team of 8 by creating and managing daily responsibilities
• Implement consultative selling and negotiation skills to achieve results
• Complete internal admin function - CRM - SAGE, CMS functions daily
• Sold business fuel cards(EG Fuel cards) to business customers based in Australia for 6 months
• Co-managed a team of 8-10 sales representatives.

ACCOMPLISHMENTS:

• Accumulated multiple certificates for consistently surpassing targets by 180% over a 12-month period and delivering top-notch customer service experiences.
• Earned a promotion to oversee a team of nine individuals, tasked with surpassing team sales KPIs, supporting individual goals as a team leader, and conducting training sessions for new sales consultants on product knowledge and the onboarding process.

• Managed high volume of daily outbound calls roughly 40-50 calls and inbound calls about 10-15 calls to achieve sales KPI's
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives
• Set and achieved company defined sales goals
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
• Informed customers of promotions to increase sales productivity and volume
• Developed new business relationships and maintained existing through regular communications and effective account management
• Prepared and deliver customer sales quotes.

ACCOMPLISHMENTS:

• Exceeded sales KPIs by 150-200% each month.
• Secured a promotion to advance skills in the role of Senior Sales Executive.
• Delivered training and onboarding support to new team members.

• Managed 50-60 daily calls to existing and new business clients to sell different products( Print, Digital, and Corporate subscriptions)
• Understand, demonstrate and promote the principles of the Company's Mission and Values
• Managed inbound calls from the business customers and solving their queries and upselling them
• Achieved 70% increase in degree student enrollment over previous year, brought in 7 billion profit for first round enrollment
• Improved revenue by 8% through sales campaigns
• Support a culture where the focus is on delivering a satisfying customer experience which builds long term profitable relationships
• Worked within a team to manage the budget and achieve targets and incentives
• Proactively seeking out new opportunities Networked among local business and community organizations to develop leads and generate business.

ACCOMPLISHMENTS:

• Achieved the title of 'Quarterly Sales Revenue Highest Target Achiever.'
• Collaborated closely with top journalists in New Zealand to gain valuable inside insights.