Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

DIVYA RADHAKRISHNA KURUP

Parramatta,NSW

Summary

Highly skilled in problem - solving and conflict resolution with strong written and oral communication skills. Seeking to transition into Environmental related field where the skills mentioned can be leveraged.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Service NSW
02.2023 - Current
  • Adapting to changing Govt policies and schemes.
  • Collected and analysed data from tableau to identify pattern, interpret results and develop solutions.
  • Effectively convey complex Govt Policies and information to diverse audiences.
  • Understand community concerns and respond respectfully and thoughtfully.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintain accurate records and data bases.
  • Monitoring and Implementing Work Health safety measures.

Volunteer

Conservation Volunteers Australia
06.2022 - 02.2023
  • Excellent attention to details evidenced in sorting uploading the data in the litter sorter app during remote work .
  • Team oriented personality and commitment to quality outcome demonstrated during SeaToSource community clean up projects undertaken by the organisation.
  • Used strong interpersonal communication skills to convey information to others.

Education

Master of Science - Environmental Science

Macquarie University
Sydney, NSW
10-2023

Skills

  • Report writing skills: Literature review, Policy Briefs, Impact Assessment reports(Environmental assessment)
  • Use of eSPADEv21 , minview, NSW Government DIGS site and CSIRO ARIRS site for desktop analysis/ studies
  • Leadership Skills
  • Time management and organisation: Prioritise tasks and meet deadlines
  • Growth and adaptive attitude
  • Word, Excel, PowerPoint,
  • Training and Development
  • Multitasking Abilities

Additional Information

  • Passionate Environmental enthusiast willing to dedicate my skills for a sustainable world.
  • Self-motivated, proactive, hardworking, efficient and organized. I am looking forward to being part of projects that can have positive impact on community and environment.

Languages

English

Timeline

Customer Service Representative

Service NSW
02.2023 - Current

Volunteer

Conservation Volunteers Australia
06.2022 - 02.2023

Master of Science - Environmental Science

Macquarie University

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DIVYA RADHAKRISHNA KURUP