Divyaben Talaviya
Melbourne
Summary
An ambitious and hardworking employee learns quickly in fast-paced, high-volume environments to meet company goals. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Coles Supermarket
03.2022 - Current
- Trained staff on operating procedures and company services.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained up-to-date knowledge of product and service changes.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
Mechanical Worker
Goldi Solar
02.2021 - 10.2021
- Working on automated solar cell stringer machine that interconnects solar cells by soldering flat metal leads, or ribbons, to cell contacts.
- As per the requirement of the solar panel need to set the parameter of the cell per string, cell spacing, ribbon length, stress bend location, and soldering parameter which are all software programmable.
- Check the whole cell string by visually before proceeds to final connections of the panel.
- In QC we need to check whole panel if there is any cracks on the cells, check if there is any bubble by mistake during the lamination.
- Apply some regular testing like weight caring capacity of the panel, solidness of the panel.
- check whole panel before proceeds for framing to make a good and reliable product.
Education
Master of Science - Biotechnology
Swinburne University of Technology
Melbourne, VIC01.2024
Skills
- Safe Machine Operation
- Machinery Operation
- Flexible Schedule
- Safety Management
- Worksite safety
- Machine Operation
- Product Inspection
- Computer Proficiency
Timeline
Customer Service Representative
Coles Supermarket
03.2022 - Current
Mechanical Worker
Goldi Solar
02.2021 - 10.2021
Master of Science - Biotechnology
Swinburne University of Technology
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