Divyam Duggal
Pakenham,VIC
Summary
Dynamic delivery professional with a proven track record at Dnr Logistics, excelling in customer service and problem-solving. Known for ensuring timely deliveries and maintaining strong client relationships. Fluent in English, Hindi, and Punjabi, I leverage attention to detail and dependability to enhance customer satisfaction and streamline operations.
Overview
1
1
year of professional experience
Work History
Delivery Driver
Dnr Logistics
Melbourne, VIC
12.2024 - Current
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Delivery Specialist
Dominos's Pizza
Melbourne, VIC
07.2024 - Current
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
Delivery Driver
Aramex
Melbourne, VIC
07.2024 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Bachelor Of Commerce - Accounting
Australian Catholic University
Fitzroy, VICBachelor Of Construction Management - Painting
Gen Institute
Collingwood, VICSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Stocking and inventory
Timeline
Delivery Driver
Dnr Logistics
12.2024 - Current
Delivery Specialist
Dominos's Pizza
07.2024 - Current
Delivery Driver
Aramex
07.2024 - 11.2024
Bachelor Of Commerce - Accounting
Australian Catholic University
Bachelor Of Construction Management - Painting
Gen Institute