Dixon MAN
Summary
A dedicated professional with extensive experience in project management, crisis intervention, and case management within diverse and multicultural settings. Highly skilled in delivering services with a focus on social justice and professional integrity. Proficient in English, Cantonese, and Mandarin, with a proven track record in effective communication, leadership, analytical thinking, and problem-solving. Eligible for membership in the AASW, holding a Master's degree in Social Work.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager
Multicultural Australia
09.2022 - Current
- Provided comprehensive case management to young people and families with refugee backgrounds, addressing complex issues and crisis intervention needs
- Developed tailored case management plans, utilizing strengths-based, person-centered approach to support client skill development and independence
- Collaborated with multidisciplinary teams to formulate tailored support strategies
- Mentored and trained case managers, supervising bi-cultural workers and case work assistants to enhance team effectiveness and professional growth.
Child Safety Officer
Department of Children, Youth Justice, and Multicultural Affairs, Queensland Government
08.2020 - 09.2022
- Delivered statutory child protection services, including assessment, intervention, casework, and court work in line with the Child Protection Act
- Collaborated with families to enhance reunification efforts and child safety
- Provided culturally sensitive support for Aboriginal and Torres Strait Islander communities.
Case Manager
Centacare FNQ
10.2018 - 07.2020
- Managed direct case management services to newly arrived refugees, facilitating successful settlement
- Coordinated with key stakeholders, including educational institutions and support services, to assist clients in employment pathways.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Social Worker
The Hong Kong Federation Of Youth Groups
07.2014 - 01.2017
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Drafted and composed funding proposals to secure financial support for programme initiatives.
Social Worker
The Society Of Rehabilitation And Crime Prevention
09.2011 - 06.2014
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Drafted and composed funding proposals to secure financial support for programme initiatives.
Education
Master of Social Work (Professional Qualifying) -
James Cook University
Cairns, QLD01.2020
Bachelor of Arts (Honours) in Social Work -
City University of Hong Kong
07.2017
Associate of Social Science in Social Work -
City University of Hong Kong
10.2011
Skills
- Detail-oriented with strong analytical and problem-solving abilities
- Proficient in English, Cantonese, and Mandarin
- Effective communicator with leadership qualities
- Proven ability in developing, implementing, and managing projects
- Skilled in crisis intervention and case management
- Familiar with legal frameworks, documentation, and reporting standards
- Ability to strategize and prioritize effectively under pressure
- Commitment to promoting social justice and human rights
Certification
- Queensland Open Drivers License
- Queensland Working with Children Check (Blue Card)
References
- Ms. Roshani Khadka, Team Leader of Unaccompanied Minors Program, Multicultural Australia
TEL: 07 3337 5400, Email: RoshaniK@mcaus.org.au
- Ms. Andrea Obeyesekere, Manager of Multicultural Services, Centacare FNQ
TEL: 07 4242 1058, Email: Andrea.Obeyesekere@centacarefnq.org
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Case Manager
Multicultural Australia
09.2022 - Current
Child Safety Officer
Department of Children, Youth Justice, and Multicultural Affairs, Queensland Government
08.2020 - 09.2022
Case Manager
Centacare FNQ
10.2018 - 07.2020
Social Worker
The Hong Kong Federation Of Youth Groups
07.2014 - 01.2017
Social Worker
The Society Of Rehabilitation And Crime Prevention
09.2011 - 06.2014
Master of Social Work (Professional Qualifying) -
James Cook University
Bachelor of Arts (Honours) in Social Work -
City University of Hong Kong
Associate of Social Science in Social Work -
City University of Hong Kong
- Queensland Open Drivers License
- Queensland Working with Children Check (Blue Card)
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