Diya Chaudhari
Caddens,NSW
Summary
Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
MEDICAL RECEPTIONIST
Medical Center
2023.03 - Current
- Dedicated and compassionate medical receptionist with excellent organisational and communication skills
- Proficient in managing patient appointments, handling front desk operations, and ensuring seamless patient experiences
- Detail-oriented and customer-focused, I am adept at multitasking in a fast-paced environment while maintaining a friendly and professional manner.
- Efficiently schedule patient appointments, consultations, and follow-up visits using electronic scheduling system (Best Practice).
- Greet patients and visitors with a warm and welcoming attitude, creating a positive first impression of the medical facility.
- Assist in processing patient registrations, insurance forms, and other administrative documents, ensuring completeness and accuracy.
- Collaborate with fellow receptionists, nurses, and administrative staff to ensure a cohesive and efficient workflow.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, medical office policies.
CUSTOMER SERVICE CASHIER
Pizza Hut
2022.11 - 2023.04
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Education
Year 11 - 12 -
St Mary's Senior High School
St Marys, NSWYear 7 - 10 -
Blacktown Girls High School
Blacktown, NSWBachelor of Information & Communication Technology - Information Technology
Western Sydney University
11.2025
Skills
- Payment Collection
- Records Management
- Fast Learner
- Team Collaboration
- Telephone Etiquette
- Customer Service
- Microsoft Office Suite
- Time Management
- Positive Attitude
- Database Design
- SQL Databases
- Decision-Making
- Database Management
Timeline
MEDICAL RECEPTIONIST
Medical Center
2023.03 - Current
CUSTOMER SERVICE CASHIER
Pizza Hut
2022.11 - 2023.04
Year 11 - 12 -
St Mary's Senior High School
Year 7 - 10 -
Blacktown Girls High School
Bachelor of Information & Communication Technology - Information Technology
Western Sydney University
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