Diya Chaudhari
Caddens,NSW
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organisational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Receptionist
FamiMed Medical Centre
Glenmore Park, NSW
08.2024 - Current
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Greeted and checked in patients, updating patient information in computer system.
- Processed referrals for specialist care when requested.
Medical Receptionist
Medical Center
Claremont Meadows, NSW
04.2023 - Current
- Dedicated and compassionate medical receptionist with excellent organizational and communication skills.
- Proficient in managing patient appointments, handling front desk operations, and ensuring seamless patient experiences.
- Detail-oriented and customer-focused, I am adept at multitasking in a fast-paced environment while maintaining a friendly and professional manner.
- Efficiently schedule patient appointments, consultations, and follow-up visits using electronic scheduling system (Best Practice).
- Greet patients and visitors with a warm and welcoming attitude, creating a positive first impression of the medical facility.
- Collaborate with fellow receptionists, nurses, and administrative staff to ensure a cohesive and efficient workflow.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Medical Receptionist
Doonside Medical Centre
Doonside, NSW
04.2023 - Current
CUSTOMER SERVICE CASHIER
Pizza Hut
Blacktown, NSW
11.2022 - 04.2023
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
- Arranged and replenished service desk displays racks to maintain the appearance of the store.
Education
Bachelor of Information & Communication Technology - Information Technology
Western Sydney University
ParramattaYear 11 - 12 -
St Mary's Senior High School
St Marys, NSWYear 7 - 10 -
Blacktown Girls High School
Blacktown, NSWSkills
- Payment Collection
- Records Management
- Fast Learner
- Team Collaboration
- Telephone Etiquette
- Customer Service
- Microsoft Office Suite
- Time Management
- Positive Attitude
Languages
- Gujarati
- Hindi
- English
Certification
HLTAID011 - Provide First Aid
Expiry: 31/03/2026
HLTAID009 - Provide cardiopulmonary resuscitation
Expiry: 09/07/2025
Working With Children Check
Expiry: 4/6/2029
Timeline
Medical Receptionist
FamiMed Medical Centre
08.2024 - Current
Medical Receptionist
Medical Center
04.2023 - Current
Medical Receptionist
Doonside Medical Centre
04.2023 - Current
CUSTOMER SERVICE CASHIER
Pizza Hut
11.2022 - 04.2023
Bachelor of Information & Communication Technology - Information Technology
Western Sydney University
Year 11 - 12 -
St Mary's Senior High School
Year 7 - 10 -
Blacktown Girls High School
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