Dedicated and compassionate medical receptionist with excellent organisational and communication skills. Proficient in managing patient appointments, handling front desk operations, and ensuring seamless patient experiences.
- Efficiently schedule patient appointments, consultations, and follow-up visits using electronic scheduling system (Best Practice).
- Greet patients and visitors with a warm and welcoming attitude, creating a positive first impression of the medical facility.
- Assist in processing patient registrations, insurance forms, and other administrative documents, ensuring completeness and accuracy.
- Collaborate with fellow receptionists, nurses, and administrative staff to ensure a cohesive and efficient workflow.