DIYA MISTRY
Modbury North,Australia
Summary
Positive, upbeat, and reliable with knack for customer service and communication. Understanding of retail operations and proficient in handling transactions and maintaining tidy and organized store. Focused on creating welcoming environment and delivering exceptional service to customers.
Overview
1
1
year of professional experience
Work History
Retail Volunteer
The Salvation Army
01.2025 - Current
- Enhanced client satisfaction by responding to inquiries and facilitating a positive shopping experience.
- Replenished shelves and arranged merchandise for optimal presentation.
- Processed transactions and handled returns efficiently at registers.
- Set up promotional signs and displays to attract customer attention.
- Assisted store manager with daily operations to ensure smooth workflow.
- Maintained store appearance to create an inviting atmosphere.
- Collaborated with staff and volunteers to achieve shop objectives.
- Sorted, priced, and organized in-store donations efficiently.
- Handled returns and exchanges professionally, maintaining compliance with company policies while addressing customer needs.
Retail Team Member
Night Owl
02.2024 - 11.2024
- Welcomed customers into the store and provided personalized assistance
- Delivered exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Assisted in setting up window displays and in-store visual merchandising to attract customers and enhance product visibility.
- Assisted in receiving and checking new shipments.
- Managed cash registers, processed credit card payments, and handled daily cash reconciliation with accuracy and attention to detail.
Education
Master of Science -
Torrens University Australia
Adelaide, SA05.2026
Bachelor of Science -
St. Xavier's College
India04.2022
Skills
- Fashion trend awareness
- Customer Assistance
- Cleanliness standards
- Stock replenishment
- Brand awareness
- Item tagging
- Visual Merchandising
- Store maintenance
- POS operations
- Display setup
- Team collaboration
- Time management
- Communication skills
- Cash handling
- Store operations management
- Professionalism
Timeline
Retail Volunteer
The Salvation Army
01.2025 - Current
Retail Team Member
Night Owl
02.2024 - 11.2024
Bachelor of Science -
St. Xavier's College
Master of Science -
Torrens University Australia
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