Diyar Taha
Monash,ACT
Summary
Dependable individual dedicated to continuous personal growth through diverse experiences. Approaches every task with confidence and a strong work ethic, consistently prioritizing responsibilities and ensuring their successful completion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technician
Smart Technology Repair STR
02.2022 - Current
- Interact with customers professionally, explain repair options, and provide estimates
- Address customer inquiries, concerns, and provide status updates on ongoing repairs
- Developed strong sales skills, effectively communicated product benefits, assisted customers with purchasing decisions, and consistently exceeded sales targets.
- Educate customers on device maintenance and best practices to prevent future issues
- Adapt to new technologies and repair techniques as the industry evolves.
Power Washing Business - Co-founder
Self-employeed
02.2020 - 04.2022
- Conduct door-to-door sales to promote the power washing service, identify potential customers, and generate leads. Craft and deliver compelling sales pitches to secure new clients.
- Collaborate with co-founder to plan, launch, and grow the power washing service, including setting business goals, developing strategies, and managing operations.
- Addressed various challenges on the spot, such as equipment malfunctions or unexpected customer requests, by developing quick and effective solutions.
- Learned how to initiate and manage a small business, from planning and execution to service delivery and customer satisfaction.
Cashier
Coles Group
08.2021 - 02.2022
- Greet and assist customers with a welcoming attitude
- Answer customer inquiries and address their concerns
- Balance the cash register and provide shift summaries to supervisors
- Follow safety guidelines and report hazards or incidents
- Addressed customer questions and complaints with professionalism
- Engaged customers in pleasant conversation while completing cash register transactions.
Team Member
KFC
08.2020 - 08.2021
- Provide friendly and welcoming customer service
- Handle cash transactions accurately
- Manage time efficiently during busy periods
- Maintain food quality and safety
- Work cooperatively with team members
Education
Bachelor of Information Technology - Information Technology
University of Canberra
Canberra, ACT11.2026
High School (Year 12) -
Canberra College
Canberra, ACT11.2023
Skills
- Communication Skills
- Python Programming
- HTML5
- CSS
- Team Work
- Computer Repair
- Technical Communication
- Sales
- Works Well Under Pressure
- Web Design
- Database Design
- Customer Service
Certification
Drivers Licence, 12/01/25
Accomplishments
- Participated in several Capture the Flag (CTF) challenge tournaments, including the ASD CTF 2024 competition hosted by the Australian National University (ANU).
- Competed in and won multiple sporting events, including tournaments in ultimate frisbee, soccer, basketball, dodgeball, volleyball, and table tennis.
- Competed in and won a tournament focused on identifying website vulnerabilities and then hacking into the website.
Languages
Arabic
English
Timeline
Technician
Smart Technology Repair STR
02.2022 - Current
Cashier
Coles Group
08.2021 - 02.2022
Team Member
KFC
08.2020 - 08.2021
Power Washing Business - Co-founder
Self-employeed
02.2020 - 04.2022
Bachelor of Information Technology - Information Technology
University of Canberra
High School (Year 12) -
Canberra College
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