DJUMA Mweze
Karama,NT
Summary
Detail-oriented professional with expertise in customer service, technical troubleshooting, and HVAC system operations. Proven ability to resolve customer complaints promptly and conduct maintenance checks, ensuring safety compliance and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Air conditioning maintenance
Master air
Darwin, NT
03.2021 - 04.2022
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Transported materials from one site location to another using trucks or trailers.
- Explained the terms of rental agreements to customers.
- Resolved customer complaints in a timely manner.
- Greeted customers, answered their questions and provided information about car rental services.
- Verified driver's license information and inspected rental documents for accuracy.
- Ensured that all safety regulations were followed when handling vehicles.
- Utilized computer software systems for tracking transactions and updating customer profiles.
- Responded promptly to customer inquiries via phone or email.
- Coordinated with other departments within the organization such as maintenance and sales teams.
- Provided directions and assistance with loading luggage into cars.
- Adhered to company policies regarding cash handling procedures.
- Explained policies and reviewed documentation to obtain signatures.
- Cleaned vents and replaced filters to verify proper air flow.
- Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
- Coordinated with management to prioritize maintenance tasks.
- Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
- Prepared choreography for individual and group performances.
- Demonstrated various dance routines, watched and evaluated dancers and tweaked steps to produce outstanding shows.
- Organized and rehearsed dancers to ensure that performances were of the highest quality.
- Worked with directors to select costumes, music, effects and qualified dancers.
- Explored new techniques and methods to develop creative movements.
- Monitored progress during rehearsals by providing feedback on individual performances.
- Taught classes at local schools and studios about different types of dance forms.
- Oversaw flexibility and strength conditioning for performers.
- Assessed dancer strengths and developed choreography to highlight talent.
Education
High School Diploma -
Darwin High School
Darwin, NT12-2018
Skills
- Equipment maintenance
- Customer service
- Safety compliance
- Technical troubleshooting
- HVAC system operations
- Team collaboration
- Problem resolution
- Communication skills
- Strength and conditioning programs
Languages
English, swahili, kirundi and french
Elementary
Certification
2019 VET CDU - Certificate I Land management
● 2019 Worksafe Smart Move– Work Health and Safety general module and
Farming, Forestry and Fishing industry module.
● HR Heavy Rigid Automatic Licence
● Certificate of white card
working withchildren card
● 2019 Worksafe Smart Move– Work Health and Safety general module and
Farming, Forestry and Fishing industry module.
● HR Heavy Rigid Automatic Licence
● Certificate of white card
working withchildren card
Affiliations
Soccer – University Azzurri FC , African Dancing Afro Beat, travelling, Music,
Games, Socialising with friends
Games, Socialising with friends
Timeline
Air conditioning maintenance
Master air
03.2021 - 04.2022
High School Diploma -
Darwin High School