Philip Ma
Melbourne,VIC
Summary
Experienced with customer service in high-demand environments. Utilizes multitasking abilities to manage multiple tables and special requests seamlessly. Track record of maintaining friendly and professional demeanour to enhance guest satisfaction.
Overview
2
2
years of professional experience
Work History
Food Waiter
Pho Hung Restaurant
12.2022 - 01.2025
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Restaurant Server
Maxim Restaurant
08.2024 - 11.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Education
High School Diploma -
Westall Secondary College
Melbourne, VIC12-2024
Skills
- Food service
- Customer service
- Team collaboration
- Cleanliness maintenance
- Time management
- Attention to detail
- Problem solving
- Strong multitasking
- Customer service focus
Accomplishments
- Selected to serve notable VIP guests for major private events.
- Supervised team of [Number] staff members.
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Server
Maxim Restaurant
08.2024 - 11.2024
Food Waiter
Pho Hung Restaurant
12.2022 - 01.2025
High School Diploma -
Westall Secondary College
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