DO QUANG NGUYEN
Burwood,Australia
Summary
Creative International Student (VISA 500) and TikTok Content Creator with 130K+ followers. Passionate about visual storytelling and sharing authentic student experiences in Melbourne. Seeking to leverage my expertise in short-form video production and Gen Z engagement to showcase the vibrant international student life at La Trobe.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Phước Thành & Gotcha (Chadstone)
Melbourne, VIC
11.2025 - Current
- Simultaneously managing roles at two high-traffic venues, demonstrating exceptional time management and the ability to thrive in fast-paced environments.
- Engaging with diverse international customers, enhancing communication skills, and cultural awareness—essential for creating inclusive content for La Trobe.
- Maintaining high service standards and efficiency during peak hours in Melbourne's busiest retail hub.
Content Creator
Tik Tok
08.2023 - Current
- Built a TikTok channel with 130K+ followers and 2.5M+ likes organically within one year.
- Planned, filmed, and edited short-form videos using CapCut, focusing on Gen Z engagement.
- Developed skills in content strategy, visual storytelling, and digital branding through consistent growth.
Shop Assistant
Anne's Pantry
Melbourne, Australia
11.2024 - 05.2025
- Delivered exceptional customer service in a high-volume bakery environment, consistently maintaining positive customer interactions during peak service periods.
- Operated POS system efficiently to process cash, card, and digital payments.
- Coordinated effectively with team members during rush periods to minimize customer wait times and ensure smooth service flow.
Education
Bachelor of Civil Engineering (Honors) -
Swinburne University of Technology
08.2028
Skills
Retail & Customer Service:
- Customer Service & Communication
- POS Operation & Cash Handling
- Sales & Product Recommendation
- Food Preparation & Safety
- FOH/BOH Team Coordination
Digital & Content Creation:
- Content Strategy
- Short-form Video Editing (CapCut)
- Personal Branding
- Digital Marketing Trends, TikTok Analytics
Soft Skills:
- Bilingual Communication (English & Vietnamese)
- Authentic Storytelling
- Fast Learner & Adaptable
- Teamwork & Collaboration
- Time Management
- Attention to Detail
Accomplishments
Tik Tok Content Creator, @adamclauss_, 08/01/23, Present, Built a TikTok channel with 130K+ followers and 2.5M+ likes organically within one year. Planned, filmed, and edited short-form videos using CapCut, focusing on Gen Z engagement. Developed skills in content strategy, visual storytelling, and digital branding through consistent growth.
Certification
- Food Handling Certificate, DoFoodSafely
- IELTS Overall Band Score: 7.0, 01/01/24
Additional Information - Languages
- Vietnamese, native
- English, fluent
REFERENCES
Hai Yen Huynh (Emily) - Future Student Consultant – International Team Email: H2huynh@ltu.edu.au
Timeline
Customer Service Specialist
Phước Thành & Gotcha (Chadstone)
11.2025 - Current
Shop Assistant
Anne's Pantry
11.2024 - 05.2025
Content Creator
Tik Tok
08.2023 - Current
Bachelor of Civil Engineering (Honors) -
Swinburne University of Technology