Dodie Piodina
Carlton,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
ONLINE/Assistant Hospital Administrative Clerk
Ahmadi Hospital
, Kuwait
01.2024 - 01.2025
- Streamlined communication between departments using digital tools.
- Supported telehealth services by facilitating virtual appointments and follow-ups.
- Identified customer needs and recommended appropriate products and services.
- Monitored social media accounts for comments from customers or potential customers.
- Responded promptly to emails from customers seeking help with online orders or other issues.
- Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
Infection Control Nurse – Compliance, Coordination & Systems
Al Salam International Hospital
, Kuwait
01.2022 - 01.2024
- Managed compliance records, reports, and data entry supporting theatre operations and hospital accreditation
- Liaised with surgeons, nursing staff, pathology providers, and administration teams
- Maintained accurate databases and reports using hospital systems
- Supported audits, licensing, and policy implementation across clinical areas
- Demonstrated flexibility and problem‑solving in dynamic hospital environments
Assistant to Chief Nurse – Administrative & Bookings Support
Ahmadi Hospital
, Kuwait
01.2024 - 2025
- Supported theatre and ward operations through accurate documentation, scheduling support, and coordination
- Assisted with patient bookings, admissions, and inter‑department communication
- Responded to patient, surgeon, and staff enquiries with professionalism and discretion
- Maintained confidentiality of patient information in line with hospital policies
- Worked effectively in a fast‑paced environment managing multiple tasks simultaneously
Education
Some College (No Degree) - Health Care
Australian Community And Management College
Sydney, NSW01-2024
Bachelor of Science in Nursing -
Medina College
PhilippinesSkills
Vacant theater list management
- Medical terminology
- Front office cover
- Reception cover
- Patient admissions
- Booking coordination
- Liaison with surgeons
- Consulting suites coordination
- Pathology coordination
- Theatre team coordination
- Medical data entry
- Records management
- Patient Information Systems (Meditech)
- Microsoft Office Suite
- Professional phone manner
- Call management
- Customer Servi Confidential information handling
- Compliance
Accomplishments
- Policy Contributor, Contributed to Surgical Site Infection (SSI) and Healthcare‑Associated Infection (HAI) policies supporting safe surgical environments and compliance standards.
- Hospital Licence to Operate, Supported infection control documentation, audits, and compliance processes contributing to successful hospital licensing and operational approval.
- Theatre & Operational Accuracy, Recognised for maintaining high levels of accuracy in scheduling, documentation, and reporting within fast‑paced hospital environments.
- Leadership & Engagement, Volleyball Team Captain and recognised Community Influencer, demonstrating strong communication, teamwork, and relationship‑building skills.
- Academic Excellence, Consistent Dean’s Lister during Bachelor of Science in Nursing studies, reflecting strong organisation, reliability, and attention to detail.
Additional Information
Strong computer literacy with hospital mainframe and patient information systems, Confident using Microsoft Word, Excel, Outlook, and electronic booking systems, Comfortable covering front office reception and managing incoming/outgoing calls, Eligible to obtain National Police Check, Working with Children Check, and immunisation compliance
References
Available upon request
Languages
- English, IELTS 7.5
- Tagalog, Fluent
References
References available upon request.
Timeline
ONLINE/Assistant Hospital Administrative Clerk
Ahmadi Hospital
01.2024 - 01.2025
Assistant to Chief Nurse – Administrative & Bookings Support
Ahmadi Hospital
01.2024 - 2025
Infection Control Nurse – Compliance, Coordination & Systems
Al Salam International Hospital
01.2022 - 01.2024
Some College (No Degree) - Health Care
Australian Community And Management College
Bachelor of Science in Nursing -
Medina College